Frequently Asked Questions & Contact Form

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pick up is possible by appointment in the workshop at Europalaan no. 41 in Utrecht.



The Netherlands.

Delivery with The Bicycle Courier , DHL & Save your Parcel

5,50 € (Letterbox package) 4-6 days

8,25 € (Packet service) 4-6 days

RUSH DELIVERY: 

16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]



Belgium, Germany, Luxembourg

9,90 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 4-6 working days

30,25 € (Express Service) 1-2 Business Days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 Business Days


Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 Business Days

30,25 € (express service) 1-2 Business Days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

35,00 € (express service) 1-3 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?

UPDATE 14 OCT 2021: IT IS NO LONGER POSSIBLE TO CREATE YOUR OWN MELODY! THE SUPPLIER WILL NO MORE TAKE ORDERS DUE TO A SHORTAGE OF PARTS. POSSIBLE WEATHER FROM SPRING 2022

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

 

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small mechanisms with a self-supplied melody can also be made in large quantities:

From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks.

The minimum order is for windable mechanics (18 tones) 250 pieces and the price around 10 euro ex. VAT per item. Delivery time: 8 weeks.

(prices are only for the mechanics, without wooden sound box)

Where else can you buy the music boxes?

You can find all (physical) sales points here

I'm looking for a melody that does not appear in the webshop

Unfortunately, it is not possible to request a different melody, with a few exceptions.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 50 pieces per melody, which is expensive.

You can submit a request, perhaps there are more people who would like to see the same melody in the collection. Only well-known melodies stand a chance.

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

Contact form

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Call: + 31 (0) 6 11 30 38 99
    E-mail: [email protected]

    The above address is also a pick-up location for Utrecht. Visit by appointment only.

    The studio is located in the wood workshop of 'De Createur'.

    The Createur Utrecht

    The large workshop during an open day. In the middle left is Rob .'s studio

    Top 10 playlists

    The favorites and best-selling melodies

    Top 10 audio playlists
    May 22, 2021 Rob

    Top 10 audio playlists for small mechanics [18 tones]

    Do you find it difficult to choose a tune? I can imagine! These Top 10 lists will help you.

    When you have found the ideal melody, click on the shopping cart behind the melody, you will then go to the webshop where the music boxes are shown that are suitable for that specific melody / mechanism.

    Most recordings are electronic [Midi] So the music box 'live' naturally sounds different.

    Have fun listening!

    LADIES

    Check these top 10 Lullabies

    Births are an excellent opportunity to give a music box as a gift. Although you can of course choose any tune as a lullaby, my personal advice is to choose a quiet melody.

    This top 10 contains the most chosen tunes, supplemented with melodies recommended by me. Brahms' famous cradle song is often chosen, but there is so much more!

    album-art


    You can scroll in the playlist! 

    FOR LOVERS

    Check these top 10 for Lovers!

    The music boxes are made for love, so no wonder lovers love to give them to each other! Where words fail, the music continues, it is the language of the heart!

    Even if you are looking for a wedding gift, want to propose an original marriage to your husband or wife, or just want to surprise someone you love, then hopefully you will find a telling melody here!

    album-art

    FOR CHILDREN

    Check these top 10 for children

    In a world surrounded by technology, the pure simplicity and serene sound of a music box can bring you back to yourself. It gives harmony, peace and stimulates the inner imagination.

    This is a selection of frequently chosen melodies for children. Recognizable tunes that they can sing along or dance to. These are just a few, because there are also many classic melodies that you can delight children with!

    album-art

    BEST SELLERS!

    Check these top 10 best sold

    If you really do not know what to choose, then you are always good with 1 of these melodies, they are the most loved melodies in the webshop. These 10 are the most chosen lately.

    With Debussy's Clair de Lune for a long time at No. 1, followed closely by La vie en rose and Can't Help Falling in Love. New arrival: Swan Lake. Fast climbers are: Love of My Life by Queen and Comtune d'une Autre Ete by Yann Tiersen.

    album-art

    Still finding it difficult to make a choice?

    There is also an Audio library in which you can can filter by genre.

    Or go back to the Audio page with playlists.

    For small [18 tones] and large [30 tones] action

    Frequently asked questions about mechanics and melodies

    I'm looking for a melody that does not appear in the webshop

    Unfortunately, it is not possible to request a different melody, with a few exceptions.

    This is because I only purchase from the supplier a few times a year, and have to purchase at least 50 pieces per melody, which is expensive.

    You can submit a request, perhaps there are more people who would like to see the same melody in the collection. Only well-known melodies stand a chance.

    Can I have my own melody made?

    UPDATE 14 OCT 2021: IT IS NO LONGER POSSIBLE TO CREATE YOUR OWN MELODY! THE SUPPLIER WILL NO MORE TAKE ORDERS DUE TO A SHORTAGE OF PARTS. POSSIBLE WEATHER FROM SPRING 2022

    If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

    Large winding mechanism with custom melody

    For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

    Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

    On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

     

    Large manual mechanism to program yourself

    Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

    Large runs for small mechanics with 18 tones.

    The small mechanisms with a self-supplied melody can also be made in large quantities:

    From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks.

    The minimum order is for windable mechanics (18 tones) 250 pieces and the price around 10 euro ex. VAT per item. Delivery time: 8 weeks.

    (prices are only for the mechanics, without wooden sound box)

    What does showing 18/23/30 mean?

    This indicates the number of notes that are on the mechanism.

    To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

    The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

    You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

    What is the difference between manual and wind-up?

    The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

    A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

     

    Videos of live music boxes

    WITH SMALL MECHANICS

    The difference between manual and wind-up

    Here you see two videos. The first with a manual mechanism where you can turn and determine the tempo. The second movie has a wind-up mechanism and plays a few minutes after you have wound it.

    Music box with manual mechanism

    Music box with small wind-up mechanism

    More videos of live music boxes can be found on You Tube