Frequently Asked Questions & Contact Form

What are the shipping times and costs?

Shipping times and costs per country / region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pick up is possible by appointment in the workshop at Europalaan no. 41 in Utrecht.



The Netherlands

Delivery with The Bicycle Courier , DHL & Save your Parcel

5,00 € (Letterbox package) 2-3 days

7,50 € (Packet service) 2-3 days

SUPER FAST RUSH DELIVERY: 

17,50 euros. (Same Day Delivery) The same day between 17 p.m. - 22 p.m. ** (Purchase before sunrise)

** From Monday to Friday, with the exception of the Wadden Islands. Only for music boxes in stock without extra delivery time and engraving.
** Including an engraving: + 1 working day
** Sometimes Same Day Delivery is not possible, eg during days off. In the shopping cart you can then see what the first possible delivery date is for the selected box.



Belgium, Germany, Luxembourg

9,80 € (Regular Post / Courier)  1-2 Business Days

26,00 € (Express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 2-3 Business Days

30,25 € (Regular Post / Courier) 1 Business Days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier)  2-3 Business Days

18,50 € (Regular Post / Courier) 2-3 Business Days

32,50 € (Express service) 1 Business Days


Italyë, Poland

18,00 € (Standard / To Access Point) 2-3 working days

30,25 € (Express service) 1 Business Days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 2-5 Business Days

35,00 € (Express service) 1 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide, VAT is shipped free with regular mail or Express service. Note that you may have to pay import duties (Tax).


United States, Canada, Mexico

27,00 € (Regular Post) 7-25 working days depending on destination

59,00 € (Express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Post) 7-25 working days depending on destination

65,00 € (Express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Post) 7-25 working days depending on destination

75,00 € (Express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'With Luxemechaniek'

On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

 

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small mechanisms with a self-supplied melody can also be made in large quantities:

From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks.

The minimum order is for windable mechanics (18 tones) 250 pieces and the price around 10 euro ex. VAT per item. Delivery time: 8 weeks.

(prices are only for the mechanics, without wooden sound box)

Where else can you buy the music boxes?

You can find all (physical) sales points here

I'm looking for a melody that does not appear in the webshop

No, in principle this is not possible with a few exceptions. You can submit a request, perhaps there are more people who would like to see the same melody in the collection. Only worldwide known melodies stand a chance.

What is the difference between manual and wind-up?

The difference is that with a manual mechanism you have to keep turning on the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely golden. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just need to wind it up, the further you wind it the longer it plays. The winding key is on the bottom of the box, out of sight. A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does 18 / 30 / 36 / 50 mean?

This indicates the number of tones that are on the mechanism. To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins make the melody, and every time a peg touches a tooth, a tone sounds. The smallest and most sold mechanisms have 18 tones. (music box Lude, Celesta, Robin, Tamino) There are also larger mechanisms with 30, 36 (Tamino, Calandra) and 50 tones (Orpheus, from 675 euro). You can imagine that the more tones there are, the more beautiful it will sound because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and therefore also the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

Contactform

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Call: + 31 (0) 6 11 30 38 99
    E-mail: [email protected]

    The above address is also a pick-up location for Utrecht. Visit by appointment only.

    The studio is located in the wood workshop of 'De Createur'.

    Reviews

    Responses from recipients and buyers.

    (for mobile users: The reviews can be found under the photos!)

    Want to write a review?

    Have you also bought or received a music box and would you like to leave a review?

    You can do that on the product page of each model of music box under the TAB 'reviews' Receive an invitation by email? Then use the green button in the message!

    Trust dadge

    Wedding rings in a music box

    Amilie with a music box with 'Amelie'

    Linda on the morning of the Wedding. photo Mon et Mine

    Music box on display

    Tamino Elegante sounds like a Wedding

    Listening during Open Atelier in Utrecht

    Music box Tamino in the nursery

    On the market in Amsterdam

    Never too old for a music box!

    Marriage proposal with engagement ring in the box

    Music box for mother with Edelweiss.

    Cliniclowns with a music box

    Children with music box

    Music box Lude makes you happy

    Good to go to sleep and wake up with!

    1. Paul (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      My wife collects music boxes, and I gave them for her birthday. Her mother comes from Leeuwaarden, so that's an extra touch! She thought it was a real work of art and was very happy with it.

      Music box Lude Opwind. Elm from Leeuwarden (storm wood 2013)Music box Lude Opwind. Elm from Leeuwarden (storm wood 2013)

    2. Wendy (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Very nicely finished and the music also sounds nice and clear. The only minor point would be that I would like this wind-up piece of music as a birth gift. But I am really a fan of this concept. Thank you!

      Mini Music Box Piccolo Manual. Elm Jacob Marisplein AmsterdamMini Music Box Piccolo Manual. Elm Jacob Marisplein Amsterdam

    3. A. Standard (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Music box was really a surprise. Now showing off on my cupboard and waiting for someone to play.
      Soon I will go to Rotterdam and want to see where it once stood as a tree.

      Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)

    4. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Beautifully clear mechanism made of beautiful material

      Mini Music Box Piccolo Wind-up. Elm Jacob Marisplein AmsterdamMini Music Box Piccolo Wind-up. Elm Jacob Marisplein Amsterdam

    5. Dicky (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Bought for a sweet girl's first birthday.
      Not given yet, but I assume she will love it. In any case, I am very happy with it. Very nicely finished and sweet music. Really a gift!

      Mini Music Box Piccolo Manual. Beech from Amsterdam (Amsteldijk)Mini Music Box Piccolo Manual. Beech from Amsterdam (Amsteldijk)

    6. Jet (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Beautiful and attractive box, this second box is slightly more modest in size and sound than my previous purchase three years ago via museum Speeldoos tot Pierement, but certainly atmospheric!
      It's great that you work so traditionally and that the mechanism of the music does not become out of tune and does not wear out quickly.
      For babies this is their first introduction to music, it seems very important to me.
      That is why both my grandchildren received such a beautiful music box at birth.
      It is listened to with great pleasure every day!

      Music box Lude Opwind with Ballerina. Linde from Haarlem (Bakenessergracht)Music box Lude Opwind with Ballerina. Linde from Haarlem (Bakenessergracht)

    7. Anonymous (verified owner) -

    8. Mileage (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      The punch pliers do not cut super fantastic, but it is very precise. Furthermore, just good and easy to use, very clear!

      Create your own melody mechanismCreate your own melody mechanism

    9. Rose Marie (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      For our granddaughters a music box, each with their own music. They were very surprised and very happy. Danced and played to the music on both Christmas days. And they took their boxes home with them carefully packed.

      Music box Lude Opwind. Tree of heaven Utrecht. (Willem de Zwijgerplantsoen)Music box Lude Opwind. Tree of heaven Utrecht. (Willem de Zwijgerplantsoen)

    10. Esther Dons-Menkveld (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      The music box was a maternity gift! I especially liked the 'es' 😉

      Mini Music Box Piccolo Wind-up. Common ash from the Vondelpark AmsterdamMini Music Box Piccolo Wind-up. Common ash from the Vondelpark Amsterdam

    11. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Winding up is a bit tricky if you put it flat on the table

      Mini Music Box Piccolo Manual. Hemelboom Utrecht (Willem de Zwijgerplantsoen)Mini Music Box Piccolo Manual. Hemelboom Utrecht (Willem de Zwijgerplantsoen)

    12. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Nice box, well made, with a somewhat false tune, but that also gives it charm

      Music box Celesta EleganteMusic box Celesta Elegante

    13. Aida Akhbarinia (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      A special music box with the melody of Beethoven 'Fur Elise' that we gave to her on the occasion of the 2nd birthday of our daughter Elisa with a personal text on it. As a baby she became very calm and happy with this melody and even now she was enchanted by the magic of the music box! Thank you Rob, for creating a product with so much love, time and attention, this will preserve and cherish Elisa for the rest of her life and hopefully listening to the melody will always bring her back to her childhood!

      Music box Lude with ballerinaMusic box Lude with ballerina

    14. Guus v. (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      beautiful music box! pricey, but special ...

      Music box Robin EleganteMusic box Robin Elegante

    15. Bernadette H. (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Our third granddaughter also received a beautiful Music box as a birth gift. When we asked the expectant parents if they would like a different gift for this child (their second), the unanimous answer was: "No, for all grandchildren a wooden music box from the area,"
      Trumpet tree wood with melody that Zauberflöte. One downside: the short melody keeps repeating itself until it stops in the middle of the theme.

      Music box Robin EleganteMusic box Robin Elegante

    16. Adriaan (verified owner) -

    17. Sarah (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      lovely music box. beautyful handicraft. Rob answered all my questions with great patiance. very reliable. fast and save delivery. totally recommended!

      Music boxes Lude Elegante Nr. 2696 Es, Rotterdam with 'Imagine'Music boxes Lude Elegante No. 2696 Es, Rotterdam with 'Imagine'