Frequently Asked Questions & Contact Form

Are there music boxes currently in stock?

Open Days in Utrecht:

I am open twice a week at a beautiful location in the heart of Utrecht. There is a wide choice of music boxes available for direct sale. View the agenda for all dates.

Stock in the workshop:

Due to the many orders, there is no stock present in the workshop.

Other sales points

There are a number of sales places in the Netherlands where you can buy the music boxes. They usually have a very limited stock of especially small music boxes. Click here for an overview of these sales spots.

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

You can pick up at the store in the center of Utrecht (Donkerstraat 21). Or by appointment in the workshop at Europalaan 41



The Netherlands.

Delivery with The Bicycle Courier , DHL & PostNL (gift letter is sent free of charge)

5,50 € (Letterbox package) 4-6 days

8,25 € (Packet service) 4-6 days

RUSH DELIVERY: 

16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]



Belgium, Germany, Luxembourg

12,00 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 4-6 working days

30,25 € (Express Services) 1-2 Business Days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 Business Days


Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 Business Days

30,25 € (express service) 1-2 Business Days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

35,00 € (express service) 1-3 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?

 

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Small winding mechanism with 18 notes

You can have your own melody made based on a music fragment (eg from You Tube movie) for each music box made for small winding mechanism (18 tones). On the product page of the chosen box, choose the option 'melody' > 'Custom Tune', and follow the instructions. Costs: 200 euros (this is on top of the price of the box) Delivery time: 2 months.  Choose a box

If you are going to make the arrangement yourself, keep the following in mind:

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small machine heads with a self-supplied melody can also be made in large quantities: From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks. For wind-up machine heads (18 tones), the minimum order is 250 pieces and the price is approximately 10 euros ex. VAT per piece. Delivery time: 8 weeks. (prices are only for the machine heads, without wooden sound box)

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 250 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

Can I supply wood myself?

It is possible to supply your own wood to make several music boxes. But it must meet a number of conditions, so that the wood is usable for me. In most cases, the price per box is the same as the prices in the webshop.

Conditions for supplying wood:

– SAW PLANKS (so no logs, wood slices)
– FREE OF cracks and large knots (small knots allowed)
– DRY WOOD with a maximum of 15% moisture **
– FREE OF metal, screws/nails etc. (if in doubt, check with a metal detector)
– MINIMUM THICKNESS: 3,5cm for Piccolo and Lude models. 5cm for model Robin and Tamino
– MINIMUM WIDTH: 18cm
– MINIMUM LENGTH: 54 cm
– MINIMUM ORDER: 4 boxes (with less I charge a surcharge per box)
................................................................................................................................. ..
** A plank of a freshly sawn tree dries on average 1 cm per year, provided it is placed in a well-ventilated and dry place. So a board of 4 cm thickness needs 2 years, sometimes less in hot dry summers, e.g.

Send a message

If the wood you have in mind meets the above conditions, please send me an email with your request with the details of the wood in question and which model of music box you would like. Please also send some pictures of the wood so that I can assess whether it will indeed work, to avoid disappointment later on. Because sometimes there are extra unexpected surprises with the wood. Also state which type of wood it is. (woods with a lot of resin such as Larch and Douglas I cannot use)
Where else can you buy the music boxes?

You can find all (physical) sales points here

I'm looking for a melody that does not appear in the webshop

Unfortunately it is not possible to request a different melody.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 100 pieces per melody, which is expensive.

You can buy a music box without a mechanism from me and put in the mechanism that you have bought yourself somewhere else through me or yourself. Please note that the model is identical, otherwise it will not fit.

To have a mechanism made with your own melody, see the question 'can I have my own melody made'

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

If your question has not been answered above, you can use this contact form. Rob still receives many messages every week, it can sometimes take a while before you get an answer. Orders are no longer being accepted for delivery in March! But in the store is sufficient stock (not for shipment). If your question is about an existing order, please respond to the confirmation you received by email.

Contact Form

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Workplace:
    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Shop window & Showroom:
    Dark Street 21
    3511 KB Utrecht

    Call: + 31 (0) 6 11 30 38 99
    Email: rob@robinwoodmusicbox.com

    Visit in the workshop is by appointment only. The shop is open twice a week. More info below.

    Greetings from the music boxes

    maternity room!

    Workshop De Createur Europalaan

    The workshop on the Europalaan. On the left is Rob's studio.

    Shop window & showroom in the Donkerstraat

    Shop window & shop in the Donkerstraat. See calendar for opening hours

    More Info

    Shop window & shop of Robin Wood in the Donkerstraat

    Reviews

    Responses from recipients and buyers.

    (for mobile users: The reviews can be found under the photos!)

    Want to write a review?

    Have you also bought or received a music box and would you like to leave a review?

    You can do that on the product page of each model of music box under the TAB 'reviews' Receive an invitation by email? Then use the green button in the message!

    Robin Wood Music Boxes
    Independently verified
    4.94 big rating (739 reviews) | 4.94 product rating

    Wedding rings in a music box

    Amilie with a music box with 'Amelie'

    Linda on the morning of the Wedding. photo Mon et Mine

     

    Lennie from England is blind and made this fun video!

    Music box on display

    Tamino Elegante sounds like a Wedding

    Listening during Open Atelier in Utrecht

    Music box Tamino in the nursery

    On the market in Amsterdam

    Never too old for a music box!

    Marriage proposal with engagement ring in the box

    Music box for mother with Edelweiss.

    Cliniclowns with a music box

    Children with music box

    Music box Lude makes you happy

    Good to go to sleep and wake up with!

    Powered by
    1-30 or 647 reviews
    1. Nice sound, nice box, really happy with it

    2. Beautifully executed and delivered in festive packaging. Nice that it is made of local wood.

    3. Incredibly beautifully made, beautifully packaged, personal note.. great to give and given the reaction great to receive!!

    4. Gift voucher given to my girlfriend, received a beautiful envelope with seal, is already a gift in itself… Now she will choose a music box made from a tree from her hometown. Super awesome!

    5. We ordered the music box (with melody “You are my sunshine”) for our (in-law) sister's newborn child. She herself drew our attention to the Robin Wood site, but we chose the design, type of wood and the cut-out ourselves. Also have the name of the little one engraved. It took about a month or 2 before we received it, but it is of course custom made and ordered during the holidays, so not surprising. Recipient was very happy with it, it was anyway nice and personally wrapped. Extra nice that on the bottom of the box it is stated from which felled tree it is made. Very nice and original to give as a gift!

    6. The music box, with "Twinkle, twinkle little star" melody has been particularly well received. As a maternity gift.

    7. Very nice box, and the recipients were very happy with it! A large box will be delivered to other friends soon.

    8. Beautifully made box

    9. Beautifully handmade and very neatly finished. A gift that stays with you for life.

    10. We gave the mimic box as a gift. It was touching to see how my mother, who suffers from Alzheimer's disease (and we with her), enjoyed the beautiful bird. The power of simplicity struck her. She has felt, asked and admired.
      When the sounds of Für Elise sounded she was sooo happy.
      Magnificent!

    11. We bought them for our two grandsons. They turned out beautiful again. Both boxes have been enthusiastically received. We have made it a tradition to give such a loving gift at every birth.

    12. Very happy with it! Nicely made and beautifully written origin on the bottom

    13. Super excited about Robin Wood and the beautiful music box with Tree of Life and a personal engraving. A special gift for a special friend. What a great idea to process this wood like this; made and packed with love and care.
      Also thanks for the smooth communication. Correct and customer-friendly.
      I'm a fan! Ann

    14. A truly beautiful handmade music box. It arrived in the expected time frame and was wonderfully packaged with lots of padding and inside a box within a box. The music box was presented in a velvet bag and is the most beautiful thing! It's truly amazing and I will definitely buy more.

    15. It is an original gift and special because it is made from a beech in Amersfoort. Nice that the wood gets a musical shape in this way and does not disappear in a wood chipper or in cubes for the fireplace. The lucky recipient also lives in Amersfoort and can even visit the place where this musical beech once stood.
      I chose "Greensleeves" because I recognized a clear melody in it. Later I read the lyrics and possible meaning of this old English folk song.

    16. Neatly packed and beautifully finished.

    17. What a beautiful and cute music/jewellery box! I ordered this from Robin Wood for my wife and gave it to her on Sinterklaas evening. She is totally impressed!

      The wood of the box comes from a tree from Texel, where we were engaged a few years ago. Together with the melody of Bach's cantus firmus on „Jesus bleibet meine Freude“, this is a very special gift, which not only my wife, but actually both of us are very happy with 🙂

      thank you! Also for the friendly contact, the good service and the beautiful packaging.

    18. The box was delivered on time for my Daughters 16th birthday. She has always loved the movie Wall-E since she was young and the song la vie en rose is from the movie. She was in tears when she opened the box this morning. Great craftsmanship. thank you

    19. Beautifully made! Even more beautiful than I imagined. Also sounds fantastic, music is clearly audible, nice warm sound. Am really happy with it
      Thank you Rob

    20. Very nice box, beautifully made and finished. I really liked being able to choose the type of wood and knowing where the tree has been. The Liebestraum is a special melody for my husband and I've been hearing him regularly from his office since I gave the box.. great! Thank you!

    21. What a gift to receive! Packaged with care, a personal card and a beautiful sound in the music box. Very grateful for the care that went into this music box and a beautiful tangible memory for me of my father.

    22. Very nicely finished box, smells fantastic, handwritten origin details on the bottom, pure music. Craftsmanship, beautiful!

    23. Very nice refined music box, given to parents for their 60th wedding anniversary.
      The unchained melody evoked memories from the time they met.
      The box was made and packed with care and love, they were very happy with it.

    24. Beautiful music box, it is clearly craft/customization! I'm very content.

    25. Very nice craftsmanship.
      I like that this oak will continue to exist for a long time through this product.
      It is a total experience with honest material and that lasts a long time!!! thanks.

    26. Rob did an absolute job. Right down to the engraving.

    27. Beautiful, touchingly beautiful and a very personal gift to give and receive. Beautiful, because of very good sound quality, sounds full and clear through the wood and very beautiful, because of the robin and the care with which it is packed!
      Very personal by choice of wood and melody.
      This is a gift for our son and daughter-in-law, we gave it when their baby was not yet born.
      Excellent contact with Robin Wood, due to urgent delivery on time!

    28. Beautiful, touchingly beautiful and a very personal gift to give and receive. Beautiful, because of very good sound quality, sounds full and clear through the wood and very beautiful, because of the robin and the care with which it is packed!
      Very personal by choice of wood and melody.
      This is a gift for our grandchild. We gave it when she was not yet born.
      Good contact with Robin Wood, right on time due to urgent delivery!

    29. Beautiful craftsmanship, clear sound, made and packaged with care.

    30. Very nice sweet music box, given to the parents for my newborn granddaughter Luna. In beautiful red velvet pouch. Were pleasantly surprised with the song All you need is love Luna.

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