Frequently Asked Questions & Contact Form

Are there music boxes currently in stock?

Open Days in Utrecht:

I am open twice a week at a beautiful location in the heart of Utrecht. There is a wide choice of music boxes available for direct sale. View the agenda for all dates.

Stock in the workshop:

Due to the many orders, there is no stock present in the workshop.

Other sales points

There are a number of sales places in the Netherlands where you can buy the music boxes. They usually have a very limited stock of especially small music boxes. Click here for an overview of these sales spots.

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

You can pick up at the store in the center of Utrecht (Donkerstraat 21). Or by appointment in the workshop at Europalaan 41



The Netherlands.

Delivery with The Bicycle Courier , DHL & PostNL (gift letter is sent free of charge)

5,50 € (Letterbox package) 4-6 days

8,25 € (Packet service) 4-6 days

RUSH DELIVERY: 

16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]



Belgium, Germany, Luxembourg

12,00 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 4-6 working days

30,25 € (Express Services) 1-2 Business Days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 Business Days


Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 Business Days

30,25 € (express service) 1-2 Business Days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

35,00 € (express service) 1-3 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?

 

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Small winding mechanism with 18 notes

You can have your own melody made based on a music fragment (eg from You Tube movie) for each music box made for small winding mechanism (18 tones). On the product page of the chosen box, choose the option 'melody' > 'Custom Tune', and follow the instructions. Costs: 200 euros (this is on top of the price of the box) Delivery time: 2 months.  Choose a box

If you are going to make the arrangement yourself, keep the following in mind:

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small machine heads with a self-supplied melody can also be made in large quantities: From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks. For wind-up machine heads (18 tones), the minimum order is 250 pieces and the price is approximately 10 euros ex. VAT per piece. Delivery time: 8 weeks. (prices are only for the machine heads, without wooden sound box)

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 250 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

Can I supply wood myself?

It is possible to supply your own wood to make several music boxes. But it must meet a number of conditions, so that the wood is usable for me. In most cases, the price per box is the same as the prices in the webshop.

Conditions for supplying wood:

– SAW PLANKS (so no logs, wood slices)
– FREE OF cracks and large knots (small knots allowed)
– DRY WOOD with a maximum of 15% moisture **
– FREE OF metal, screws/nails etc. (if in doubt, check with a metal detector)
– MINIMUM THICKNESS: 3,5cm for Piccolo and Lude models. 5cm for model Robin and Tamino
– MINIMUM WIDTH: 18cm
– MINIMUM LENGTH: 54 cm
– MINIMUM ORDER: 4 boxes (with less I charge a surcharge per box)
................................................................................................................................. ..
** A plank of a freshly sawn tree dries on average 1 cm per year, provided it is placed in a well-ventilated and dry place. So a board of 4 cm thickness needs 2 years, sometimes less in hot dry summers, e.g.

Send a message

If the wood you have in mind meets the above conditions, please send me an email with your request with the details of the wood in question and which model of music box you would like. Please also send some pictures of the wood so that I can assess whether it will indeed work, to avoid disappointment later on. Because sometimes there are extra unexpected surprises with the wood. Also state which type of wood it is. (woods with a lot of resin such as Larch and Douglas I cannot use)
Where else can you buy the music boxes?

You can find all (physical) sales points here

I'm looking for a melody that does not appear in the webshop

Unfortunately it is not possible to request a different melody.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 100 pieces per melody, which is expensive.

You can buy a music box without a mechanism from me and put in the mechanism that you have bought yourself somewhere else through me or yourself. Please note that the model is identical, otherwise it will not fit.

To have a mechanism made with your own melody, see the question 'can I have my own melody made'

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

If your question has not been answered above, you can use this contact form. Rob still receives many messages every week, it may take a while before you receive an answer. Orders will no longer be accepted for delivery in December and January! If your question is about an existing order, please respond to the confirmation you received by email.

Contact form

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Workplace:
    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Shop window & Showroom:
    Dark Street 21
    3511 KB Utrecht

    Call: + 31 (0) 6 11 30 38 99
    Email: rob@robinwoodmusicbox.com

    Visit in the workshop is by appointment only. Breathe free with me: I would like to meet you without a mouth mask. The showroom is open twice a week. More info below

    Greetings from the music boxes

    maternity room!

    Workshop De Createur Europalaan

    The workshop on the Europalaan. On the left is Rob's studio.

    Shop window & showroom in the Donkerstraat

    Shop window & shop in the Donkerstraat. See calendar for opening hours

    More Info

    Reviews

    Responses from recipients and buyers.

    (for mobile users: The reviews can be found under the photos!)

    Want to write a review?

    Have you also bought or received a music box and would you like to leave a review?

    You can do that on the product page of each model of music box under the TAB 'reviews' Receive an invitation by email? Then use the green button in the message!

    Robin Wood Music Boxes
    What our customers say
    4.94 store valuation (721 reviews) | 4.94 product rating

    Wedding rings in a music box

    Amilie with a music box with 'Amelie'

    Linda on the morning of the Wedding. photo Mon et Mine

     

    Lennie from England is blind and made this fun video!

    Music box on display

    Tamino Elegante sounds like a Wedding

    Listening during Open Atelier in Utrecht

    Music box Tamino in the nursery

    On the market in Amsterdam

    Never too old for a music box!

    Marriage proposal with engagement ring in the box

    Music box for mother with Edelweiss.

    Cliniclowns with a music box

    Children with music box

    Music box Lude makes you happy

    Good to go to sleep and wake up with!

    1. Paul D (verified owner) -

      Verified ratingVerified rating - view originalExternal link | gbScotland, United Kingdom

      The box was delivered on time for my Daughters 16th birthday. She has always loved the movie Wall-E since she was young and the song la vie en rose is from the movie. She was in tears when she opened the box this morning. Great craftsmanship. thank you

      Music jewelry box Tamino Elegante. Elm from Zeeland (Colijnsplaat)Music jewelry box Tamino Elegante. Elm from Zeeland (Colijnsplaat)

    2. Sandra (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlLimburg, Netherlands

      Beautifully made! Even more beautiful than I imagined. Also sounds fantastic, music is clearly audible, nice warm sound. Am really happy with it
      Thank you Rob

      Music box Lude Manual with Robin. Beech from Groesbeek (Cranenburgseweg)Music box Lude Manual with Robin. Beech from Groesbeek (Cranenburgseweg)

    3. Priscilla G. (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Very nice box, beautifully made and finished. I really liked being able to choose the type of wood and knowing where the tree has been. The Liebestraum is a special melody for my husband and I've been hearing him regularly from his office since I gave the box.. great! Thank you!

      Music box Lude Opwind. Pear from Betuwe (Orchard Elst)Music box Lude Opwind. Pear from Betuwe (Orchard Elst)

    4. Ineke (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      What a gift to receive! Packaged with care, a personal card and a beautiful sound in the music box. Very grateful for the care that went into this music box and a beautiful tangible memory for me of my father.

      Music box Tamino Elegante with Tree of Life and large mechanism. Elm from Texel (Den Burg)Music box Tamino Elegante with Tree of Life and large mechanism. Elm from Texel (Den Burg)

    5. Els (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Very nicely finished box, smells fantastic, handwritten origin details on the bottom, pure music. Craftsmanship, beautiful!

      Music box Lude Wind up with Flower of Life. Ash from Utrecht (Wilhelmina Park)Music box Lude Wind up with Flower of Life. Ash from Utrecht (Wilhelmina Park)

    6. henny (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Very nice refined music box, given to parents for their 60th wedding anniversary.
      The unchained melody evoked memories from the time they met.
      The box was made and packed with care and love, they were very happy with it.

      Music box Lude Manual with Swans and Lotus. Walnut from Nijmegen (Hatertseweg)Music box Lude Manual with Swans and Lotus. Walnut from Nijmegen (Hatertseweg)

    7. Anneke (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Brabant, Netherlands

      Beautiful music box, it is clearly craft/customization! I'm very content.

      Music box Lude Opwind. Dutch elm (Colijnsplaat)Music box Lude Opwind. Dutch elm (Colijnsplaat)

    8. Joseph (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Very nice craftsmanship.
      I like that this oak will continue to exist for a long time through this product.
      It is a total experience with honest material and that lasts a long time!!! thanks.

      Music box Lude Manual with Mandala. Oak from Breukelen (Landgoed Over Holland)Music box Lude Manual with Mandala. Oak from Breukelen (Landgoed Over Holland)

    9. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Rob did an absolute job. Right down to the engraving.

      Mini Music Box Piccolo Wind-up. Pear from Betuwe (Orchard in Elst)Mini Music Box Piccolo Wind-up. Pear from Betuwe (Orchard in Elst)

    10. Ellen (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Beautiful, touchingly beautiful and a very personal gift to give and receive. Beautiful, because of very good sound quality, sounds full and clear through the wood and very beautiful, because of the robin and the care with which it is packed!
      Very personal by choice of wood and melody.
      This is a gift for our son and daughter-in-law, we gave it when their baby was not yet born.
      Excellent contact with Robin Wood, due to urgent delivery on time!

      Mini Music Box Piccolo Manual. Oak from Amersfoort (Heiligenbergerweg)Mini Music Box Piccolo Manual. Oak from Amersfoort (Heiligenbergerweg)

    11. Ellen (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Beautiful, touchingly beautiful and a very personal gift to give and receive. Beautiful, because of very good sound quality, sounds full and clear through the wood and very beautiful, because of the robin and the care with which it is packed!
      Very personal by choice of wood and melody.
      This is a gift for our grandchild. We gave it when she was not yet born.
      Good contact with Robin Wood, right on time due to urgent delivery!

      Music box Lude Manual with Robin. Willow from Amersfoort (Heiligenbergerweg)Music box Lude Manual with Robin. Willow from Amersfoort (Heiligenbergerweg)

    12. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Beautiful craftsmanship, clear sound, made and packaged with care.

      Music box Lude Manual with Tree of Life. Thuja from Nijmegen (Nassaulaan)Music box Lude Manual with Tree of Life. Thuja from Nijmegen (Nassaulaan)

    13. Carla (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Very nice sweet music box, given to the parents for my newborn granddaughter Luna. In beautiful red velvet pouch. Were pleasantly surprised with the song All you need is love Luna.

      Mini Music Box Piccolo Wind-up. Elm Jacob Marisplein AmsterdamMini Music Box Piccolo Wind-up. Elm Jacob Marisplein Amsterdam

    14. Rhianne (verified owner) -

      Verified ratingVerified rating - view originalExternal link | gbEngland, United Kingdom

      Hi robin,

      Thank you so much for the music box! It is so lovely and exactly what I was after. I couldn't find the tune I wanted anywhere else and I can't wait to give the gift for christmas!

      Thank you and best regards

      Rhianne

      Mini Music Box Piccolo Manual. Oak from Amersfoort (Heiligenbergerweg)Mini Music Box Piccolo Manual. Oak from Amersfoort (Heiligenbergerweg)

    15. Jory (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Walked past the store many times and finally decided to buy a box as a gift. Beautiful copy, corresponds well to the photo and wide choice of melodies. I definitely recommend this store.

      Music box Robin Wind up with Ballerina. Maple from Utrecht (Manenburg)Music box Robin Wind up with Ballerina. Maple from Utrecht (Manenburg)

    16. Tineke (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      I had seen these beautiful music boxes on Facebook before. Definitely on my wish list. The unwrapping is in itself a gift and the music box beautifully made with so much love and a beautiful melody by Amélie. I am very happy with it.😘🪗🎶🎵🎼

      Music box Lude Manual with Robin. Beech from Haarlem (Haarlemmerhout)Music box Lude Manual with Robin. Beech from Haarlem (Haarlemmerhout)

    17. Marielle (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Brabant, Netherlands

    18. Suzanne (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlUtrecht, Netherlands

      Beautiful unique gift. My girlfriend was very happy with this as her maternity gift, it is extra special that they are trees from Utrecht. In addition, Rob was very nice and flexible to change the image to a different pattern.

      Music box Lude Wind up with Flower of Life. Ash from Utrecht (Wilhelmina Park)Music box Lude Wind up with Flower of Life. Ash from Utrecht (Wilhelmina Park)

    19. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      The wood of the box comes from the Leeuwarden forest, where I often walk, sometimes with my son. It has become Canto Ostinato, which we recently heard in the Grote Kerk, performed by the organ and singing group Whisful Singing. Beautiful! My son got it for his birthday.

      Music box Lude Manual. Elm from Leeuwarden (Storm 2013)Music box Lude Manual. Elm from Leeuwarden (Storm 2013)

    20. Els (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Chic packaged beautiful handicrafts paid a lot of attention to
      And La vie en Rose sounds cute. Recipient was impressed by the special gift and also by the tree from a beautiful Utrecht park.

      Mini Music Box Piccolo Winding. Ash from Utrecht (Wilhelmina Park)Mini Music Box Piccolo Winding. Ash from Utrecht (Wilhelmina Park)

    21. varina (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nzAuckland, New Zealand

      A perfectly crafted music box. I love how the wood is sourced. Beautifully packaged with a personal note from Robin. The whole process I was well informed about what stage the package was at and when it would arrive. The Harry Potter music box will be a lovely Christmas surprise for my daughter who is obsessed with the books.

      Music box Lude Opwind. Pear from Betuwe (Orchard Elst)Music box Lude Opwind. Pear from Betuwe (Orchard Elst)

    22. ludy (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlUtrecht, Netherlands

      My daughter and son-in-law were really pleasantly surprised with the music box for their first child, with his name and date of birth on it. And Brahms' lullaby was a good choice, familiar melody for my daughter

      Mini Music Box Piccolo Manual. Sweet Cherry from Amsterdam (Kraton Garden Java Island)Mini Music Box Piccolo Manual. Sweet Cherry from Amsterdam (Kraton Garden Java Island)

    23. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Given as a maternity gift and my girlfriend was delighted with it: a very personal and loving gift with the name and date of birth of her child on it. The baby also found the music very interesting. Very moving. Enjoy for years to come!

      Mini Music Box Piccolo Manual. Pear from the Betuwe (Orchard in Elst)Mini Music Box Piccolo Manual. Pear from the Betuwe (Orchard in Elst)

    24. Anne (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      For my twins I was looking for a durable music box with a specific melody (Mozart's Zauberflöte). What a beautiful and unique music box this is, very happy with it!

      Mini Music Box Piccolo Wind-up. Sweet Cherry from Amsterdam (Kraton Garden Java Island)Mini Music Box Piccolo Wind-up. Sweet Cherry from Amsterdam (Kraton Garden Java Island)

    25. Harriette (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Brabant, Netherlands

    26. Margareth (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

    27. Margareth (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

    28. Gerrie (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlLimburg, Netherlands

      Very happy with the beautiful music box! with the melody of Beauty and the Beast, given as a present at the birth of our grandson, they also thought it was very beautiful!
      our daughter studied in Nijmegen, hence the choice for the Thuja

      Music box Lude Wind up with tree cutout. Thuja from Nijmegen (Nassaulaan)Music box Lude Wind up with tree cutout. Thuja from Nijmegen (Nassaulaan)

    29. Jessie (verified owner) -

      Verified ratingVerified rating - view originalExternal link | usNew York, United States

      Love this music box and can't wait to gift this to my daughter when she leaves home! It is a song I've been singing to her since she was born and has a special meaning to us both. I hope she'll plY it when she's feeling homesick.

      Music box Lude Manual with Tree of Life. Thuja from Nijmegen (Nassaulaan)Music box Lude Manual with Tree of Life. Thuja from Nijmegen (Nassaulaan)

    30. Cindy (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Brabant, Netherlands

      Very nice music box again, this is the second one I have ordered and it is a baby shower gift for our second grandchild.
      Truly a very special gift with the Brahms lullaby. We have it engraved so that it is a beautiful keepsake forever.
      Also received super nicely packaged, a party to give and to receive.

      Music jewelry box Tamino Elegante. Maple from Utrecht (Manenburg)Music jewelry box Tamino Elegante. Maple from Utrecht (Manenburg)

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