Frequently Asked Questions & Contact Form

What are the shipping times and costs?

Shipping times and costs per country / region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pick up is possible by appointment in the workshop at Europalaan no. 41 in Utrecht.



The Netherlands

Delivery with The Bicycle Courier , DHL & Save your Parcel

5,00 € (Letterbox package) 2-3 days

7,50 € (Packet service) 2-3 days

SUPER FAST RUSH DELIVERY: 

17,50 euros. (Same Day Delivery) The same day between 17 p.m. - 22 p.m. ** (Purchase before sunrise)

**From Monday to Friday, with the exception of the Wadden Islands. Only for music boxes in stock without extra delivery time and engraving. **Including an engraving: + 1 working day



Belgium, Germany, Luxembourg

9,80 € (Regular Post / Courier)  1-2 Business Days

26,00 € (Express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 2-3 Business Days

30,25 € (Regular Post / Courier) 1 Business Days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier)  2-3 Business Days

18,50 € (Regular Post / Courier) 2-3 Business Days

32,50 € (Express service) 1 Business Days


Italyë, Poland

18,00 € (Standard / To Access Point) 2-3 working days

30,25 € (Express service) 1 Business Days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 2-5 Business Days

35,00 € (Express service) 1 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide, VAT is shipped free with regular mail or Express service. Note that you may have to pay import duties (Tax).


United States, Canada, Mexico

27,00 € (Regular Post) 7-25 working days depending on destination

59,00 € (Express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Post) 7-25 working days depending on destination

65,00 € (Express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Post) 7-25 working days depending on destination

75,00 € (Express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Where else can you buy the music boxes?

You can find all (physical) sales points here

Are there music boxes currently in stock?

If you need something quickly:

The stock of music boxes that are immediately available can be found via the menu: Webshop> In Stock

These are the boxes that you can purchase through this webshop and pick up in the workshop or have it shipped. Possibly with an engraving (the delivery time is then + max 5 days).

Other sales points

There are also a number of sales places in the Netherlands where you can buy the music boxes. They usually have a limited stock of mostly small music boxes. Click here for an overview of these sales spots.

Open Atelier in Utrecht

Number of times a year there is an Open Atelier in Utrecht. The dates for 2020 are not yet known.

I'm looking for a melody that does not appear in the webshop

The standard melody collection can be found in the audio playlists and in the drop down menu with each box.

For the complete lists of all other melodies that can be ordered, go to the Audio page and scroll all the way down. If the melody you are looking for is not listed, then I cannot order it for you either.

Can I have my own melody made?

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'With Luxemechaniek'

On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

 

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small mechanisms with a self-supplied melody can also be made in large quantities:

From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks.

The minimum order is for windable mechanics (18 tones) 250 pieces and the price around 10 euro ex. VAT per item. Delivery time: 8 weeks.

(prices are only for the mechanics, without wooden sound box)

What is the difference between manual and wind-up?

The difference is that with a manual mechanism you have to keep turning on the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely golden. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just need to wind it up, the further you wind it the longer it plays. The winding key is on the bottom of the box, out of sight. A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does 18 / 30 / 36 / 50 mean?

This indicates the number of tones that are on the mechanism. To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins make the melody, and every time a peg touches a tooth, a tone sounds. The smallest and most sold mechanisms have 18 tones. (music box Lude, Celesta, Robin, Tamino) There are also larger mechanisms with 30, 36 (Tamino, Calandra) and 50 tones (Orpheus, from 675 euro). You can imagine that the more tones there are, the more beautiful it will sound because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and therefore also the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

Contactform

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Call: + 31 (0) 6 11 30 38 99
    E-mail: [email protected]

    The above address is also a pick-up location for Utrecht. Visit by appointment only.

    The studio is located in the wood workshop of 'De Createur'.

    Reviews

    Responses from recipients and buyers.

    (for mobile users: The reviews can be found under the photos!)

    Want to write a review?

    Have you also bought or received a music box and would you like to leave a review?

    You can do that on the product page of each model of music box under the TAB 'reviews' Receive an invitation by email? Then use the green button in the message!

    Trust dadge

    Wedding rings in a music box

    Amilie with a music box with 'Amelie'

    Linda on the morning of the Wedding. photo Mon et Mine

    Music box on display

    Tamino Elegante sounds like a Wedding

    Listening during Open Atelier in Utrecht

    Music box Tamino in the nursery

    On the market in Amsterdam

    Never too old for a music box!

    Music box for mother with Edelweiss.

    Marriage proposal with engagement ring in the box

    Cliniclowns with a music box

    Do you also have a nice photo that I can share here? Send it to [email protected]

    5,0
    Based on 371 reviews
    5 stars
    96%
    4 stars
    4%
    3 stars
    0%
    2 stars
    0%
    1 star
    0%
    1. Geertje (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      The music box was very well received and was a real surprise. Neatly cared for and made with love for the material.

      Music box Robin Wind up with Mandala. Plataan from Amsterdam (Nassauplein)Music box Robin Wind up with Mandala. Plataan from Amsterdam (Nassauplein)

    2. Andrea (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      A jewel of a music box, beautiful. It is a present for our daughter Robin and also a little bit for her grandmother, because it is made from a tree from the street where grandma used to live.

      Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)

    3. Nina (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Super nice service, communication and a really beautiful music box! The music box is of very good quality and beautifully packaged. Thank you Rob!

      Mini Music Box Piccolo Wind-up. Oak from Utrecht (Juliana Park)Mini Music Box Piccolo Wind-up. Oak from Utrecht (Juliana Park)

    4. Christopher (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      I have much cheaper quality music boxes at home. But this is really the most beautiful. Clear sound and nicely amplified if you put the box on a wooden cabinet.

      Mini Music Box Piccolo Wind-up. Oak from Utrecht (Juliana Park)Mini Music Box Piccolo Wind-up. Oak from Utrecht (Juliana Park)

    5. Joyce (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      We gave this beautiful music box as a maternity gift to our nephew so that he can dream away to the magical sounds of Harry Potter (theme music). As a finishing touch, we have the following quote engraved on the box: 'Ah music, he said. A magic beyond all we do here! ' A very special and unique gift.

      Music box Lude Opwind. Walnut from Maastricht (Westbroek)Music box Lude Opwind. Walnut from Maastricht (Westbroek)

    6. Gerlinda (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      A really nice music box. Together with the self-chosen melody, the engraving and the story of the wood, it really makes a special music box! Given as a gift and recipient was very happy with it.

      Mini Music Box Piccolo Wind-up. Oak from Amersfoort (Everard Meysterweg)Mini Music Box Piccolo Wind-up. Oak from Amersfoort (Everard Meysterweg)

    7. Reimer (verified owner) -

    8. Danielle (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Nice sweet little box made of Utrecht wood, which plays the sounds of standing on top of the Dom a must-have for every Utrecht University

      Mini Music Box Piccolo Manual. Oak from Utrecht (Juliana Park)Mini Music Box Piccolo Manual. Oak from Utrecht (Juliana Park)

    9. Krijn and Miriam (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      A uniquely beautifully made gift from Zeeland for our future granddaughter from Utecht. The text was beautifully engraved and the quality of the music is good. We thought Robin Wood's service was excellent.

      Music box Lude Manual. Dutch elm (Colijnsplaat)Music box Lude Manual. Dutch elm (Colijnsplaat)

    10. Mirjam (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      So beautifully and precisely made, much more beautiful than expected, soft corners, etc. The fact that you can see the mechanism through the cut-out of the bird has something mysterious. It works really well, by the way. But most importantly: it is such a personal and unique gift, which you never see, that I saw that my husband was very surprised, and also found it very special that the oak had its roots in Brabant just like him! (you can easily consult with robin wood if you have any questions).

      Music box Lude Manual. Oak from Hoeven, Brabant (holiday park Panjevaart)Music box Lude Manual. Oak from Hoeven, Brabant (holiday park Panjevaart)

    11. Marjo (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Very nice music box in a nice gift bag. Also very nice to get the information from the tree on a map.
      Very satisfied with the good service !!

      Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)

    12. Marjo (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Nice music box and very nice that there is a card with information about the tree from which the box is made. It is nicely packed in a nice bag.

      Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)

    13. WM Rottier (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      A beautiful music box. Bought especially for my daughter who was born 19-03-2021 in Dordrecht. Made from an Oak from Amersfoort. (My place of birth).
      With this I wanted to give a piece from daddy's hometown. Beautifully handmade product. Very happy with it!

      Mini Music Box Piccolo Manual. Oak from Amersfoort (Everard Meysterweg)Mini Music Box Piccolo Manual. Oak from Amersfoort (Everard Meysterweg)

    14. Anne-Joke (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      perfectly executed in every way. Not only do I think so, but also the parents of the newborn baby. The music (Clair de Lune) was also very popular!

      Mini Music Box Piccolo Wind-up. Chestnut from Zwolle (Potgietersingel)Mini Music Box Piccolo Wind-up. Chestnut from Zwolle (Potgietersingel)

    15. Jasmine (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      I bought the box for my brother's newborn son. Mom and Dad loved it. A very nice gift, thank you very much!

      Mini Music Box Piccolo Wind-up. Elm Jacob Marisplein AmsterdamMini Music Box Piccolo Wind-up. Elm Jacob Marisplein Amsterdam

    16. Willem (only Willem!) (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Huge bull's eye! Box with music was a hint to the gift / experience we gave. The box itself was a bull's eye! And then we still had to give the 'real' present! Looks super chic in the pretty bag and is beautifully made and it is so easy to take with you to show off to everyone.

      Super satisfied, highly recommended!

      Mini Music Box Piccolo Manual. Beech from Amsterdam (Amsteldijk)Mini Music Box Piccolo Manual. Beech from Amsterdam (Amsteldijk)

    17. Michael (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Super-friendly service and a beautiful product, clearly made with love.

      Mini Music Box Piccolo Wind-up. Oak from Utrecht (Juliana Park)Mini Music Box Piccolo Wind-up. Oak from Utrecht (Juliana Park)

    18. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Another very nice music box had already ordered a smaller one and now a larger one which is also very beautiful.

      Music box Lude Opwind. Linde from Groningen (Zuidlaren)Music box Lude Opwind. Linde from Groningen (Zuidlaren)

    19. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Beautifully clear mechanism made of beautiful material

      Mini Music Box Piccolo Wind-up. Elm Jacob Marisplein AmsterdamMini Music Box Piccolo Wind-up. Elm Jacob Marisplein Amsterdam

    20. Tom Office Series (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      I bought the music box for our girl's third birthday. It is really beautifully made, you can see that it is real craftsmanship and craftsmanship. The musical work plays perfectly. Very happy with it. We still have to give it so what she thinks of it we will experience but it will certainly be fine!

      Mini Music Box Piccolo Manual. Common ash from the Vondelpark AmsterdamMini Music Box Piccolo Manual. Common ash from the Vondelpark Amsterdam

    21. Dicky (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      Bought for a sweet girl's first birthday.
      Not given yet, but I assume she will love it. In any case, I am very happy with it. Very nicely finished and sweet music. Really a gift!

      Mini Music Box Piccolo Manual. Beech from Amsterdam (Amsteldijk)Mini Music Box Piccolo Manual. Beech from Amsterdam (Amsteldijk)

    22. juliete (verified owner) -

    23. Marijke (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      My mother-in-law gave me a music box made from the trees along the canal where my father-in-law used to live, who has since passed away. The box had a robin she loves so much. The box was nicely wrapped in a velvet pouch with a map stating where the tree used to be, really nice. A special surprise for her! Really recommended !!

      Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)

    24. On behalf of Taco (store manager) -

        A magic box!
        I got it (in a slightly different version than this one, but just as beautiful) for my 75th birthday.
        What a beautiful artisanal work, with roots in nature and music in the soul.
        I particularly appreciate thinking about the implementation. The box was made from two different trees with the bottom representing the trees from my youth and the lid representing the parks from a later stage of life.
        These things make people happy.

        Music box Blackbird with Nocturno Chopin (luxury mechanism 36 tones). Plane tree from ZwolleMusic box Blackbird with Nocturno Chopin (luxury mechanism 36 tones). Plane tree from Zwolle

    25. caroline (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      It is so beautifully made, real craftsmanship, the sound is pure, it was given for a birthday, the birthday boy or girl was very happy with it. But I will also buy one for myself. It was neatly arranged, packed, etc.!
      Definitely go buy it for births how cool is this. I save music boxes myself, but this one is so clear in sound, really great, I am very satisfied!

      Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)

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