Frequently Asked Questions & Contact Form

Are there music boxes currently in stock?

Open Days in Utrecht:

I am open twice a week at a beautiful location in the heart of Utrecht. There is a wide choice of music boxes available for direct sale. View the agenda for all dates.

Stock in the workshop:

Due to the many orders, there is no stock present in the workshop.

Other sales points

There are a number of sales places in the Netherlands where you can buy the music boxes. They usually have a very limited stock of especially small music boxes. Click here for an overview of these sales spots.

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

You can pick up in the shop on Friday and Saturday 14-17 pm in the center of Utrecht (Donkerstraat 21). Or by appointment in the workshop at Europalaan 41



The Netherlands.

Delivery with The Bicycle Courier , DHL & PostNL (gift letter is sent for free)

5,50 € (Letterbox package) 4-6 days

8,25 € (Packet service) 4-6 days

RUSH DELIVERY: 

16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]



Belgium, Germany, Luxembourg

12,00 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 4-6 working days

30,25 € (Express Services) 1-2 business days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 business days


Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 business days

30,25 € (express service) 1-2 business days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

35,00 € (express service) 1-3 business days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?

 

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Small winding mechanism with 18 notes

You can have your own melody made based on a music fragment (eg from You Tube movie) for each music box made for small winding mechanism (18 tones). On the product page of the chosen box, choose the option 'melody' > 'Custom Tune', and follow the instructions. Costs: 200 euros (this is on top of the price of the box) Delivery time: 2 months.  Choose a box

If you are going to make the arrangement yourself, keep the following in mind:

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small machine heads with a self-supplied melody can also be made in large quantities: From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks. For wind-up machine heads (18 tones), the minimum order is 250 pieces and the price is approximately 10 euros ex. VAT per piece. Delivery time: 8 weeks. (prices are only for the machine heads, without wooden sound box)

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 250 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

Can I supply wood myself?

It is possible to supply your own wood to make several music boxes. But it must meet a number of conditions, so that the wood is usable for me. In most cases, the price per box is the same as the prices in the webshop.

Conditions for supplying wood:

– SAW PLANKS (so no logs, wood slices)
– FREE OF cracks and large knots (small knots allowed)
– DRY WOOD with a maximum of 15% moisture **
– FREE OF metal, screws/nails etc. (if in doubt, check with a metal detector)
– MINIMUM THICKNESS: 3,5cm for Piccolo and Lude models. 5cm for model Robin and Tamino
– MINIMUM WIDTH: 18cm
– MINIMUM LENGTH: 54 cm
– MINIMUM ORDER: 4 boxes (with less I charge a surcharge per box)
................................................................................................................................. ..
** A plank of a freshly sawn tree dries on average 1 cm per year, provided it is placed in a well-ventilated and dry place. So a board of 4 cm thickness needs 2 years, sometimes less in hot dry summers, e.g.

Send a message

If the wood you have in mind meets the above conditions, please send me an email with your request with the details of the wood in question and which model of music box you would like. Please also send some pictures of the wood so that I can assess whether it will indeed work, to avoid disappointment later on. Because sometimes there are extra unexpected surprises with the wood. Also state which type of wood it is. (woods with a lot of resin such as Larch and Douglas I cannot use)
Where else can you buy the music boxes?

You can find all (physical) sales points here

I'm looking for a melody that does not appear in the webshop

Unfortunately it is not possible to request a different melody.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 100 pieces per melody, which is expensive.

You can buy a music box without a mechanism from me and put in the mechanism that you have bought yourself somewhere else through me or yourself. Please note that the model is identical, otherwise it will not fit.

To have a mechanism made with your own melody, see the question 'can I have my own melody made'

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

If your question has not been answered above, you can use this contact form. Rob still receives many messages every week, it can sometimes take a while before you get an answer.  If your question is about an existing order, please respond to the confirmation you received by email.  The workshop is closed from September 28 to October 5. Messages are not read during this period.

Contact Form

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Workplace:
    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Shop window & Shop:
    Dark Street 21
    3511 KB Utrecht

    Call: + 31 (0) 6 11 30 38 99
    Email: rob@robinwoodmusicbox.com

    Visit in the workshop is by appointment only. The shop is open twice a week. More info below.

    Greetings from the music boxes

    maternity room!

    Workshop De Createur Europalaan

    The workshop on the Europalaan. On the left is Rob's studio.

    Shop window & showroom in the Donkerstraat

    Shop window & shop in the Donkerstraat. See agenda for opening hours

    More Info

    Shop window & shop of Robin Wood in the Donkerstraat

    Reviews

    Responses from recipients and buyers.

    (for mobile users: The reviews can be found under the photos!)

    Want to write a review?

    Have you also bought or received a music box and would you like to leave a review?

    You can do that on the product page of each model of music box under the TAB 'reviews' Receive an invitation by email? Then use the green button in the message!

    Robin Wood Music Boxes
    What our customers say
    4.94 store valuation (880 reviews) | 4.96 product rating

    Wedding rings in a music box

    Amilie with a music box with 'Amelie'

    Linda on the morning of the Wedding. photo Mon et Mine

     

    Lennie from England is blind and made this fun video!

    Music box on display

    Tamino Elegante sounds like a Wedding

    Listening during Open Atelier in Utrecht

    Music box Tamino in the nursery

    On the market in Amsterdam

    Never too old for a music box!

    Marriage proposal with engagement ring in the box

    Music box for mother with Edelweiss.

    Cliniclowns with a music box

    Children with music box

    Music box Lude makes you happy

    Good to go to sleep and wake up with!

    Powered by
    1-30 of 683 ratings
    1. A beautiful and incredibly personal and special gift to give and receive! It's also nice that there are several optional personalization options. Truly a beautiful product where you can see that it was made with care and passion for the profession.

      Image #1 of Lion
    2. This is now the 3rd music box that I have purchased. Previously given one as a gift to which the response was very enthusiastic! Beautiful craftsmanship, the processing of wood that gets a "second" musical life in the studio of "Robin Woods". With subtle personal additions, an original & personal music box that will give generations of pleasure!

    3. Very happy with this super special gift for my newborn nephew! Choice of many melodies, so I could choose a melody that refers to music from our (me and my sisters) youth. Thanks!

    4. The box is just as beautiful as shown in the photos.
      The music sounds good.
      Very happy with it.

      Image #1 by Anna De Weert
    5. The music box is beautiful, we are very happy with it. We're excited to give it as a gift next week!

    6. Beautiful wood, beautiful, clear melodies, very nice as a personal gift!

    7. Too bad about the unsightly knot in the box, see photo. If I had seen it like that in the store, I would never have bought it.

      Image #1 by AJG Aalders
    8. Super happy with this beautiful music box, this gift was received with love!

    9. super fun initiative, beautiful finish, beautiful result. Top!

    10. A beautiful music box: the 10th for our 10th grandchild. Wood from Texel: good memories! With a beautiful music from the Sound of Music: 'Climb every mountain': this is what you wish every child.
      Wonderful Rob: thank you on behalf of the whole family

    11. Very happy with this beautiful music box! Real craftsmanship, and the robin on the wood in combination with the melody is such a lovely thing. It is a box with its own story and history on this earth and which will now provide new memories. Makes me feel really good to be able to give as a birthday present. Rob was also so friendly in the contact before the purchase, I can only recommend this.

    12. Very nice gifts to give at a birth, so beautiful that I want to order one myself.

    13. Beautiful box, craftsmanship, neatly packaged and delivery time as agreed. Very satisfied!

    14. Tnx rob, my mom loved it very much

    15. Very nicely finished wood with beautiful melody!

    16. Wonderful gift to give!

    17. a wonderful gift to give!

    18. What a super nice maternity gift to be able to give. Engraving is also very well done. Thanks!

    19. Now bought a music box for both children from the same city. In fact, from the same Noorderplantsoen. Yes yes, the one about which even a song has been made and makes every Grunniger, born or only partly bred, his heart beat faster https://youtu.be/JXaObWN7yKM .

      A box has been set / made especially for us. A beautiful story for our beautiful girl.

      My son is also happy with his music box. And was comforted by this in the messy baby time. (And is a lot nicer to hear instead of baby crying 😉 )

      I highly recommend this as a booth or other gift. ♡

    20. We bought the music box for our newborn grandson. Daughter and son-in-law left Utrecht with a heavy heart. The fact that the box is made from a plane tree on the Vredenburg moved them. The Gymnopedie no 1 Satie sounds beautiful. It was very nice to give this beautifully made music box as a gift.

    21. We bought the music box as a gift for a family member. We ourselves thought the box was very nicely made and the music was very pure. Our brother-in-law was very happy and moved with his beautiful gift.

    22. Bought this beautiful music box as a maternity gift, had the child's name engraved in it and picked out a sweet melody. We bought this as a group of students for a fellow student who has become a father for the first time. He was very surprised and very happy with it.

    23. We had Rob make a music box for all our 3 children at birth. A beautiful and also personal birth gift. Sample craftsmanship.

    24. Beautiful music box for both of my sister's sons. With the first she already thought it was the most beautiful maternity gift, so with the arrival of the 2nd the music box was on her wish list. Rob is friendly, thinks along well and responds quickly. Really great!

    25. This is my 5th music box, and it remains a party to give at a maternity visit! Super personal, with a nearby tree and a melody that means something to the recipients.

    26. Very nice gift with a personal touch!

    27. The music box was very well received. With engraving and a meaningful melody, it was a bull's eye 🙂

    28. Wonderful to give! Nice to listen to and very appropriate in terms of wood type.

    29. Beautifully finished

    30. works well, sounds nice

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