Frequently Asked Questions & Contact Form

Are there music boxes currently in stock?

Open Days in Utrecht:

I am open twice a week at a beautiful location in the heart of Utrecht. There is a wide choice of music boxes available for direct sale. View the agenda for all dates.

Stock in the workshop:

Due to the many orders, there is no stock present in the workshop.

Other sales points

There are a number of sales places in the Netherlands where you can buy the music boxes. They usually have a very limited stock of especially small music boxes. Click here for an overview of these sales spots.

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

You can pick up in the shop on Friday and Saturday 14-17 pm in the center of Utrecht (Donkerstraat 21). Or by appointment in the workshop at Europalaan 41



The Netherlands.

Delivery with The Bicycle Courier , DHL or PostNL (gift letter is sent for free)

5,50 € (Letterbox package) 1-2 days (excluding waiting time > see delivery date on product page)

8,25 € (Packet service) 1-2 days (ditto)

RUSH DELIVERY (THIS OPTION IS DISABLED IF IT IS TOO BUSY!): 

16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]



Belgium, Germany, Luxembourg

12,00 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,00 – 20,00 euros (Regular Post / Courier) 4-6 working days

30,00 - 55,00 euro (Express Services) 1-2 business days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 business days


Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 business days

40,00 € (express service) 1-2 business days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

45,00 € (express service) 1-3 business days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

CAN I HAVE MY OWN MELODY MADE?

 

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Small winding mechanism with 18 notes

You can have your own melody made based on a music fragment (eg from You Tube movie) for each music box made for small winding mechanism (18 tones). On the product page of the chosen box, choose the option 'melody' > 'Custom Tune', and follow the instructions. Costs: 200 euros (this is on top of the price of the box) Delivery time: 2 months.  Choose a box

If you are going to make the arrangement yourself, keep the following in mind:

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small machine heads with a self-supplied melody can also be made in large quantities: From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks. For wind-up machine heads (18 tones), the minimum order is 250 pieces and the price is approximately 10 euros ex. VAT per piece. Delivery time: 8 weeks. (prices are only for the machine heads, without wooden sound box)

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 250 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

Can I supply wood myself?

It is possible to supply your own wood to make several music boxes. But it must meet a number of conditions, so that the wood is usable for me. In most cases, the price per box is the same as the prices in the webshop.

Conditions for supplying wood:

– SAW PLANKS (so no logs, wood slices)
– FREE OF cracks and large knots (small knots allowed)
– DRY WOOD with a maximum of 15% moisture **
– FREE OF metal, screws/nails etc. (if in doubt, check with a metal detector)
– MINIMUM THICKNESS: 3,5cm for Piccolo and Lude models. 5cm for model Robin and Tamino
– MINIMUM WIDTH: 18cm
– MINIMUM LENGTH: 54 cm
– MINIMUM ORDER: 4 boxes (with less I charge a surcharge per box)
................................................................................................................................. ..
** A plank of a freshly sawn tree dries on average 1 cm per year, provided it is placed in a well-ventilated and dry place. So a board of 4 cm thickness needs 2 years, sometimes less in hot dry summers, e.g.

Send a message

If the wood you have in mind meets the above conditions, please send me an email with your request with the details of the wood in question and which model of music box you would like. Please also send some pictures of the wood so that I can assess whether it will indeed work, to avoid disappointment later on. Because sometimes there are extra unexpected surprises with the wood. Also state which type of wood it is. (woods with a lot of resin such as Larch and Douglas I cannot use)
Where else can you buy the music boxes?

You can find all (physical) sales points here

I'm looking for a melody that does not appear in the webshop

Unfortunately it is not possible to request a different melody.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 100 pieces per melody, which is expensive.

You can buy a music box without a mechanism from me and put in the mechanism that you have bought yourself somewhere else through me or yourself. Please note that the model is identical, otherwise it will not fit.

To have a mechanism made with your own melody, see the question 'can I have my own melody made'

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

If your question is not answered above, you can use this contact form. Rob still receives many messages every week, it can sometimes take a while before you receive an answer.

Please note: Ordering before June/July/August 2024 is no longer possible! Exceptions are not made. Music boxes stocked in the physical store are for visitors only and cannot be shipped.

ASK QUESTIONS ABOUT BOXES IN THE PHYSICAL STORE HERE ANSWERED.

Contact Form

    After sending, receipt will be confirmed below. You will not receive any additional confirmation by email.

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Workplace:
    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Shop window & Shop:
    Dark Street 21
    3511 KB Utrecht

    Call: + 31 (0) 6 11 30 38 99
    Email: rob@robinwoodmusicbox.com

    Visit in the workshop is by appointment only. The shop is open twice a week. More info below.

    Greetings from the music boxes

    maternity room!

    Workshop De Createur Europalaan

    The workshop on the Europalaan. On the left is Rob's studio.

    Shop window & shop in the Donkerstraat

    Shop window & shop in the Donkerstraat. See agenda for opening hours

    More Info

    Shop window & shop of Robin Wood in the Donkerstraat

    Reviews

    Responses from recipients and buyers.

    (for mobile users: The reviews can be found under the photos!)

    Want to write a review?

    Have you also bought or received a music box and would you like to leave a review?

    You can do that on the product page of each model of music box under the TAB 'reviews' Receive an invitation by email? Then use the green button in the message!

    Robin Wood Music Boxes
    What our customers say
    4.94 store valuation (935 reviews) | 4.96 product rating

    Wedding rings in a music box

    Amilie with a music box with 'Amelie'

    Linda on the morning of the Wedding. photo Mon et Mine

    Music box on display

    Tamino Elegante sounds like a Wedding

    Listening during Open Atelier in Utrecht

    Music box Tamino in the nursery

    On the market in Amsterdam

    Never too old for a music box!

    Marriage proposal with engagement ring in the box

    Music box for mother with Edelweiss.

    Cliniclowns with a music box

    Children with music box

    Music box Lude makes you happy

    Good to go to sleep and wake up with!

    Powered byCusRev
    1-30 of 738 ratings
    1. Very good quality, I love the Robin <3

    2. Very nice to give. Beautifully made. And made an effort to send it on time. The gift card was a gift in itself to give. Top

    3. Very nice box and the music sounds good too. Very happy with it 🙂

    4. I had previously purchased 3 music boxes from Rob. The fact that I'm coming back as a customer says it all. His handmade music boxes are truly creative gems. Always made with care and always festively packaged. A pleasure to give to special people.

    5. Delivered exactly on time and neatly packaged. Nice personal card and beautifully presented explanation and advertising. The box itself was also wrapped as a gift with the same care. Yesterday I gave it as a gift to my father and his wife who live in Nijmegen. They were very happy with it, both with the box itself, the music and the idea behind it. A successful gift.

    6. At the beginning of this year (2024), my wife was diagnosed with cancer. The first studies were not rosy. While waiting for the operation, I wanted to give my wife something tangible to give her hope. At the end of March I ordered this special music box (Yesterday is history / Tomorrow is a mystery / Today is a gift).

      For us, 'history' was September 2, 2016. On this day we climbed the Sint Jan in Den Bosch together. On top of the Basilica we had a beautiful view of the Parade. I wanted to give this image and that feeling. So the choice quickly fell on a music box made from the wood of the chestnut trees (1966-2021) from the Parade in Den Bosch.

      My wife had the operation at the beginning of April (2024). Miraculously, all the cancer could be removed and the expected metastases were not present.

      At the end of April (King's Day) I picked up the music box in Utrecht. It was a party. My wife put the music box by our bed. Every night before we go to sleep we play the music box to end the day and be grateful for everything we have.

      Image #1 by Marinus
      Image #2 by Marinus
    7. Give this to your grandchildren and you will make three generations happy! To cherish! However, beautiful songs do not last long (winding technique).

    8. Simple, traditionally made boxes for which you can choose your own melody! Fine!! Stylish gift packaging! Short excitement.

    9. Beautiful box, beautifully finished and very nice that you can choose from different trees. That makes the gift even more special. A very nice and original gift to give on a special occasion!

    10. This is the second order from robinwood and the quality, craftsmanship and service were excellent. I'm sure I will be placing future orders as the music boxes make ideal gifts

    11. This is the 2nd time I have bought a music box as a gift.
      Both times the starters are very happy with their gift.
      The music boxes are very nicely made and the sound is really beautiful.

    12. Dear Rob, a truly beautiful music box. I am a very happy customer! I would like to tell you more about what beautiful things you create.. thank you very much. It was also nice that the indicated arrival dates were correct.

    13. Very happy with it! Two beautiful presents.

    14. Very nice! Happy with it, as expected

    15. All children in our family now have a Robin Wood music box. All made with wood from a place that carries a memory, engraved with a name and a personally selected music. Super beautiful and personal maternity gift. Everything is possible in consultation! Recommended!
      Bought two this time because of twins, both with music from the Beatles, but a different song.

    16. All children in our family now have a Robin Wood music box. All made with wood from a place that carries a memory, engraved with a name and a personally selected music. Super beautiful and personal maternity gift. Everything is possible in consultation! Recommended!
      Bought two this time because of twins, both with music from the Beatles, but a different song.

    17. Beautiful music and top quality. Came in very nice packaging with a personal card, the melody is also beautiful, I had it engraved on the box.
      I'm going to order another one in a while. Music is soothing and I use it to sleep

      Image #1 of kitty
      Image #2 of kitty
    18. Beautiful music box, beautiful lullaby. Little Nore, just born, is already listening. The music box for her sister, given 2 and a half years ago, is still turned on every night before going to sleep. A ritual!

    19. This is my second music box that I ordered from Rob! The service is top notch, the quality is great and twice a big surprise for the recipient.
      It's great to be able to give a piece of the city and give a lasting memento to people you love!

    20. I ordered the music box as a gift to my sister. We used to have a shared love for the Harry Potter books. And turning the music box brought back so many memories for us. She is very happy with it, and so am I.

    21. Beautiful music box for our grandson. His mother was touched by it: such a sweet little box made especially for him with a sweet sleep tune.
      It gave her tears of happiness. Nice to give!
      Very nicely made and very pleasant contact. Thanks Rob

    22. Birth gift for granddaughter. Beautiful gift from a wonderful initiative.

    23. Beautifully made music box! Fun to pick out and give as a gift.

    24. Great service start to finish and a well crafted music box

    25. A very beautiful maternity gift that you can see was made with love. Rob is easy to reach, pays a lot of attention to you and really thinks along with you. Really very happy with it and this will certainly not be the last maternity gift I order from him. The enthusiasm of the recipients was also confirmation of this. Thanks Rob!! And for anyone who is still in doubt: don't do it, order because you won't regret it 🙂

    26. I received this music box on my 50th birthday in October 2021, posthumously from my sister. She died suddenly a month before my birthday, but she had already bought me this beautiful gift. We were both born on Everard Meysterweg (1970 and 1971). A beautiful gift with an enormous emotional charge.

    27. Nice product and good sound

    28. In April this year I was blessed with the visit of my brother from Peru who survived cancer last year. During his trip we went to Utrecht on a weekday afternoon; there he was enchanted by the melody from Rob's studio. Unfortunately the shop was closed and we couldn't come back on the weekend. He left immediately afterwards and I was left somewhat sad. Last November I decided to travel to Peru for Christmas and I immediately knew what the perfect gift for my brother would be. I ordered the box and Rob was kind and thoughtful to prepare, engrave and care for the box before my trip. He is professional, an artist and above all a man who does his work with love. My brother is happy with his gift. Thank you Rob for making me and my family so happy.

    29. See above. Two beautiful daughters, two precious personal gifts.

    30. What a wonderful gift for my daughter. Everything is correct. The wood, the woodcut, the melody and the idea that living wood gets a beautiful second life. Precious gift.

    1 2 ... 25 »