Frequently Asked Questions & Contact Form

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pick up is possible by appointment in the workshop at Europalaan no. 41 in Utrecht.



The Netherlands.

Delivery with The Bicycle Courier , DHL & Save your Parcel

5,50 € (Letterbox package) 4-6 days

8,25 € (Packet service) 4-6 days

RUSH DELIVERY: 

16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]



Belgium, Germany, Luxembourg

9,90 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 4-6 working days

30,25 € (Express Service) 1-2 Business Days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 Business Days


Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 Business Days

30,25 € (express service) 1-2 Business Days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

35,00 € (express service) 1-3 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?

 

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Small winding mechanism with 18 notes

You can have your own melody made based on a music fragment (eg from You Tube movie) for each music box made for small winding mechanism (18 tones). On the product page of the chosen box, choose the option 'melody' > 'Custom Tune', and follow the instructions. Costs: 200 euros (this is on top of the price of the box) Delivery time: 2 months.  Choose a box

If you are going to make the arrangement yourself, keep the following in mind:

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small machine heads with a self-supplied melody can also be made in large quantities: From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks. For wind-up machine heads (18 tones), the minimum order is 250 pieces and the price is approximately 10 euros ex. VAT per piece. Delivery time: 8 weeks. (prices are only for the machine heads, without wooden sound box)

The following option is no longer available:

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

Where else can you buy the music boxes?

You can find all (physical) sales points right here

I'm looking for a melody that does not appear in the webshop

Unfortunately, it is not possible to request a different melody, with a few exceptions.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 50 pieces per melody, which is expensive.

You can submit a request, perhaps there are more people who would like to see the same melody in the collection. Only well-known melodies stand a chance.

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

IT'S PAUSE

Robin has flown out for a while and cannot be reached until about 25 July. As soon as he is back, your message will be read and you will receive a response from him.

Contact form

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Call: + 31 (0) 6 11 30 38 99
    Email: [email protected]

    Robin has flown out for a while and cannot be reached until about 25 July. 

    The above address is also a pick-up location for Utrecht. Visit is possible by appointment. Breathe freely with me: I would like to meet you without a mouth mask.

    The studio is located in the wood workshop of 'De Createur'.

    Greetings from the music boxes

    maternity room!

    The workshop at the Europalaan. On the left is Rob's studio. Visit by appointment only.

    Shop window & showroom in the Donkerstraat. About 1 x a month there is an open day here

    To the agenda

    Reviews

    Responses from recipients and buyers.

    (for mobile users: The reviews can be found under the photos!)

    Want to write a review?

    Have you also bought or received a music box and would you like to leave a review?

    You can do that on the product page of each model of music box under the TAB 'reviews' Receive an invitation by email? Then use the green button in the message!

    Robin Wood Music Boxes
    Independently verified
    4.94 store valuation (675 reviews) | 4.94 product rating

    Wedding rings in a music box

    Amilie with a music box with 'Amelie'

    Linda on the morning of the Wedding. photo Mon et Mine

     

    Lennie from England is blind and made this fun video!

    Music box on display

    Tamino Elegante sounds like a Wedding

    Listening during Open Atelier in Utrecht

    Music box Tamino in the nursery

    On the market in Amsterdam

    Never too old for a music box!

    Marriage proposal with engagement ring in the box

    Music box for mother with Edelweiss.

    Cliniclowns with a music box

    Children with music box

    Music box Lude makes you happy

    Good to go to sleep and wake up with!

    1. Bart (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Excellent and beautiful work, delivered on time for a Conservatory graduate. A unique gift with Hedwig's theme and wood from the crime scene. Recipient pleasantly surprised.

      Music box Lude Manual with Robin. Beech from Haarlem (Haarlemmerhout)Music box Lude Manual with Robin. Beech from Haarlem (Haarlemmerhout)

    2. Flower (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      A beautiful music box with custom melody. What a craftsmanship in woodworking. The attention for the product is amazing. Rob has helped me tremendously to have my own melody turned into a mechanism. A very special gift for my father, who wrote the melody for my son. Thank you for making this box, Rob!

      Music box Robin Wind with Wren. Plataan from Amsterdam (Nassauplein)Music box Robin Wind with Wren. Plataan from Amsterdam (Nassauplein)

    3. Esther (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlOverijssel, Netherlands

      Beautifully made, this music box.
      The color of the wood from the Noorderplantsoen in Groningen is very beautiful.
      I was born and raised in Groningen and I did an intensive ballet training there. So the ballerina with Swanlake tune suits me perfectly.

      Music box Lude Opwind with Ballerina. Common ash from Groningen (Noorderplantsoen)Music box Lude Opwind with Ballerina. Common ash from Groningen (Noorderplantsoen)

    4. Vladimir (verified owner) -

      Verified ratingVerified rating - view originalExternal link | ltVilnius, Lithuania

    5. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlUtrecht, Netherlands

      Very nice to give as a maternity gift. Unique and beautifully made!

      Mini Music Box Piccolo Winding. Elm from Utrecht (Empty Yard)Mini Music Box Piccolo Winding. Elm from Utrecht (Empty Yard)

    6. Ike (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Melody: fly me to the moon.

      What a beautifully fitting gift for my husband for our 5 year (wooden) wedding. So beautiful that the wood of a tree comes from our city. The box is beautifully finished and sturdy. The melody sounds fantastic. Real craftsmanship!!

      Mini Music Box Piccolo Winding. Oak from Amersfoort (Heiligenbergerweg)Mini Music Box Piccolo Winding. Oak from Amersfoort (Heiligenbergerweg)

    7. Eric (verified owner) -

      Verified ratingVerified rating - view originalExternal link

      As an ABBA lover, my partner really enjoyed getting a music box with dancing queen as the melody. And I'm happy to have a piece of Elm in the house. It's a great gift.

      Music box Lude Manual with Robin. Elm from Utrecht (Empty Yard)Music box Lude Manual with Robin. Elm from Utrecht (Empty Yard)

    8. Anonymous (verified owner) -

    9. Anita (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlUtrecht, Netherlands

      Super original gift and beautiful handicraft! Our box was a gift for a couple who had been married for 40 years, so we chose 'Love of my life' by Queen as the melody. Very happy with it!

      Music box Lude Wind up with Ballerina. Chestnut from Utrecht (Waldeck Pyrmontkade)Music box Lude Wind up with Ballerina. Chestnut from Utrecht (Waldeck Pyrmontkade)

    10. Wan-Jung (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlUtrecht, Netherlands

    11. Gerard (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Really too nice, especially with the story behind the tree.

      Music box Lude Opwind. Linde from Rotterdam (Heemraadssingel)Music box Lude Opwind. Linde from Rotterdam (Heemraadssingel)

    12. Joke (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlGelderland, Netherlands

      Very nicely made wooden music box. Excellent service. This was very meaningful for my girlfriend (who lived near this tree) in combination with the melody.

      Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)

    13. Tobias (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Thanks, third music box I have ordered, but the first time for my own child.

      Music box Lude Wind up with three birds. Beech Heemstede (Torenlaan)Music box Lude Wind up with three birds. Beech Heemstede (Torenlaan)

    14. Joyce (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlFriesland, Netherlands

      Beautiful box, very nicely finished. Melody 'when you wish upon a star' always played to the children when they were in the belly. Now our daughter is almost 18. Time to give it then and see what happens.

      Music box Lude Manual with Robin. Elm from Utrecht (Empty Yard)Music box Lude Manual with Robin. Elm from Utrecht (Empty Yard)

    15. Tineke (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlUtrecht, Netherlands

    16. Maureen (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      With melody; 'That's what friends are for'.
      So happy with the beautiful music box. I don't have them at the final destination yet, but I already know that it will be a tearjerker.
      Also the communication, packaging and shipping are great. You can really see the passion for Rob's work!
      Extra special for me, that as a child of Rotterdam I also just know the Lindes van de Heemraadsingel. ♡ Thanks again

      Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)

    17. machiel (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      A beautiful box that I will soon be giving my wife as a gift. The finish looks good. It was also delivered faster than planned. Thank you.

      Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Manual. Linde from Rotterdam (Heemraadssingel)

    18. Charlotte (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Beautifully made music box! With the engraving it has become a very personal gift.

      Music box Lude Wind up with Robins. Willow from Amersfoort (Heiligenbergerweg)Music box Lude Wind up with Robins. Willow from Amersfoort (Heiligenbergerweg)

    19. Irena (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Beautiful box of cherry wood that I am very happy with. Beautiful design, warm wood and beautiful melody Liebestraum by Liszt.

      Mini Music Box Piccolo Wind-up. Sweet Cherry from Amsterdam (Kraton Garden Java Island)Mini Music Box Piccolo Wind-up. Sweet Cherry from Amsterdam (Kraton Garden Java Island)

    20. Odette (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Also beautiful box. The engraved text comes out very nicely. Beautiful font.

      Music box Lude Wind up with Robins. Chestnut from Friesland (Bakkeveen)Music box Lude Wind up with Robins. Chestnut from Friesland (Bakkeveen)

    21. Odette (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      What a beautiful box. Real craftsmanship. Gift on the occasion of the birth of our son. Grandma was very happy with it. The engraved text comes out very nicely. Beautiful font.

      Music box Lude Opwind. Elm from Leeuwarden (storm wood 2013)Music box Lude Opwind. Elm from Leeuwarden (storm wood 2013)

    22. chris (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Nice design, nice sound. Tip: if you place the music box on a wooden surface, the sound is fuller and carries it further.

      Music box Tamino Elegante with Mandala and large mechanism. Horse chestnut from Utrecht. (Waldeck Pyrmontkade)Music box Tamino Elegante with Mandala and large mechanism. Horse chestnut from Utrecht. (Waldeck Pyrmontkade)

    23. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Very happy with the lovingly made music box!

      Music box Lude Wind up with Merel. Elm from Texel (Schilderweg)Music box Lude Wind up with Merel. Elm from Texel (Schilderweg)

    24. Anonymous (verified owner) -

      Verified ratingVerified rating - view originalExternal link | gbWales, United Kingdom

      Lovely work and beautiful sound. Person who had it as a gift loved it

      Music box Lude Wind up with Robin. Walnut from Nijmegen (Hatertseweg)Music box Lude Wind up with Robin. Walnut from Nijmegen (Hatertseweg)

    25. Dani (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      Beautiful music box, personalized with names, Amélie's music and a story with the wood. Nice to pick up the box in the studio, then you see and hear (through a chat with Rob) that they are really made with love.

      Music box Robin wind up with rose & swans. Beech from Rotterdam (Kralingse Bos)Music box Robin wind up with rose & swans. Beech from Rotterdam (Kralingse Bos)

    26. Gitte (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Beautiful version of the box, the text fits perfectly and the song 'Fly me to the moon' fits perfectly! This is our second order but not the last

      Music box Lude Opwind. Linde from Rotterdam (Heemraadssingel)Music box Lude Opwind. Linde from Rotterdam (Heemraadssingel)

    27. Paul (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      The best gift during! Beautifully finished and very original.

      Music box Lude Opwind with Ballerina. Common ash from Groningen (Noorderplantsoen)Music box Lude Opwind with Ballerina. Common ash from Groningen (Noorderplantsoen)

    28. Marianne C. (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNorth Holland, Netherlands

      I am very satisfied with the music box with the melody “Tulips from Amsterdam”. The box is made from Sweet Cherry from Java Island, close by. A very special present to take with me to my aunt (who emigrated in the 50s) in Canada! Very nice too, to be able to discuss with the maker, Rob, how I wanted it. Very personal service!

      Music box Lude Wind up with Merel. Sweet Cherry Amsterdam (Kratontuin, Java Island)Music box Lude Wind up with Merel. Sweet Cherry Amsterdam (Kratontuin, Java Island)

    29. carlien (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlNetherlands

      Beautiful box! 2 people happy; the giver and the receiver.

      Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)Mini Music Box Piccolo Wind-up. Linde from Rotterdam (Heemraadssingel)

    30. Bert (verified owner) -

      Verified ratingVerified rating - view originalExternal link | nlGelderland, Netherlands

      what a nice, beautiful box. The music plays for a long time. It was a present for my new grandson. Fantastic!

      Music box Tamino Elegante with butterfly & heart and medium mechanism. Es AmsterdamMusic box Tamino Elegante with butterfly & heart and medium mechanism. Es Amsterdam

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