Frequently Asked Questions & Contact Form

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pick up is possible by appointment in the workshop at Europalaan no. 41 in Utrecht.



The Netherlands.

Delivery with The Bicycle Courier , DHL & Save your Parcel

5,50 € (Letterbox package) 4-6 days

8,25 € (Packet service) 4-6 days

RUSH DELIVERY: 

16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]



Belgium, Germany, Luxembourg

9,90 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days


Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 4-6 working days

30,25 € (Express Service) 1-2 Business Days


Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 Business Days


Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 Business Days

30,25 € (express service) 1-2 Business Days


Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

35,00 € (express service) 1-3 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination


Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?

UPDATE 14 OCT 2021: IT IS NO LONGER POSSIBLE TO CREATE YOUR OWN MELODY! THE SUPPLIER WILL NO MORE TAKE ORDERS DUE TO A SHORTAGE OF PARTS. POSSIBLE WEATHER FROM SPRING 2022

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

 

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small mechanisms with a self-supplied melody can also be made in large quantities:

From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks.

The minimum order is for windable mechanics (18 tones) 250 pieces and the price around 10 euro ex. VAT per item. Delivery time: 8 weeks.

(prices are only for the mechanics, without wooden sound box)

Where else can you buy the music boxes?

You can find all (physical) sales points .

I'm looking for a melody that does not appear in the webshop

Unfortunately, it is not possible to request a different melody, with a few exceptions.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 50 pieces per melody, which is expensive.

You can submit a request, perhaps there are more people who would like to see the same melody in the collection. Only well-known melodies stand a chance.

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

Contact form

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Call: + 31 (0) 6 11 30 38 99
    E-mail: [email protected]

    The above address is also a pick-up location for Utrecht. Visit by appointment only. I would like to meet you without a mouth mask.

    The studio is located in the wood workshop of 'De Createur'.

    The Createur Utrecht

    The large workshop during an open day. In the middle left is Rob .'s studio

    Music boxes for The Palace

    Music boxes for The Palace
    2 August 2021 Rob

    The King and Queen of the Forest

    On one of my trips in search of wood with a story I ended up at the Haagse Stadszagerij, an initiative of 3 furniture makers from The Hague (unfortunately the initiative has now been discontinued). In a yard just outside the city they sawn trees from The Hague that had fallen in the city due to storm, illness or work, into planks and dried.

    There I found wooden planks of a Beech from Wassenaar from Landgoed De Horsten and Eik from Het Haagse Bos a few years ago.. Coincidentally two places where the Royal Family has lived and still lives. Coincidentally, the Oak is also called 'The King of the forest', and the Beech 'The Queen of the forest'. That's how the idea came to me to give them a music box in which the wood of both trees is processed.

    To the Palace Garden and the Marechaussee

    Recently the time had come and I went to the palace, with a sealed box, in which 4 music boxes, because a colleague in the workshop pointed out to me that the princesses grow up, leave the nest and fly out, and then it is nice if they have their own box. Good idea!

    Of course a handwritten letter in the package in chivalrous style as befits Robin Wood, ‘which they need not fear as long as the King and his family are kind to the land and share wealth and prosperity with the people they serve... "

    I understood that it is better to go to Noordeinde Palace in the middle of The Hague if you have a letter or package for the King. No entrance or any sign of life to be seen at the front of the palace, so just look for another entrance, on the side I was shown the way by two military police men to the palace garden at the back where there is an entrance.

    Truly a palace garden that appeals to the imagination. To the left are the stables and country estates for the horses, beautiful old trees, and along the palace blooming lavender and rose bushes.

    And so I ended up in the office of the Marechaussee who listened with interest to my story and looked surprised when I told them that the music boxes are made of two trees from the king's own garden!  "We've never experienced anything like this!" ('usually people come during birthdays with chocolate and flowers')

    They would immediately take it to the doorman who can scan it for dangerous content (after all, you never know with Robin, whose relationship with the king is a bit delicate…) But then hopefully it will get to them soon. (This was on July 15, 2021. I added the letter I received back a few weeks later)

     

    Wood Sage Toys

    wood toyThen to 'Houtsage Toys', a wooden toy shop in the Molenstraat that literally borders the palace garden and wherever the music boxes are sold. Caspar pointed out a stone gate next to the shop with an alley between the houses that leads directly to the palace garden.

    Every now and then he sees Rutte walking past who then takes this back entrance to the palace and once the king suddenly walked past, just to Het Torentje or to get an ice cream. Both walked past with no visible security or fuss, small country charm.

    The scene of life

    Life is like a play in which everyone plays their part, and often multiple roles, one of my roles is Robin Wood, and in that capacity I wrote the Royal family a letter, but outside of all roles we are essentially each other's equal and 1 family as humanity.

    However, there seems to be an influence on humanity who, now more than ever, tries to play us off against each other, so that we come to experience each other as hostile and isolate ourselves as individuals and groups from other groups or individuals and then start fighting them. However, you then fight against phantoms because if you look deeper you recognize a brother or sister in every person regardless of race, religion etc, and you see the childlike simplicity and purity, even though this is often buried under everything that is opposite.

    Pure simplicity of music boxes

    And here we come to the magic of music boxes, they remind us of that pure simplicity that we really are. That discrepancy between our being and the personality can even be found in the word 'person' which comes from 'persona' = per sona = per sonar = sound through!

    This has its origin in the Greek & Renaissance era, in which actors often played several roles on stage during 1 performance and they used different masks to support this visually, such as the costumes on stage today. But through the mask there was always the same voice of the actor, who only changed roles every time.

    In this way you can also look at human life on the world stage, which often plays many characters but is essentially not. But what is man in essence? Aaah, here we come to the great life question that has occupied humanity for infinitely long, perhaps the current crisis (= a turning point) will bring us back to the simplicity of Being what we essentially are, with or without a mask! Because in itself there is nothing wrong with a mask. Just look at the music box, the box is the shape, the sound box, through which the melody sounds.

    Give yourself a Royal music box as a gift

    These music boxes are part of a series. They are also for sale in the webshop. Buy a Royal music box and give it to your Prince or Princess, King or Queen!  view the boxes here  [SOLD OUT NOW.  IN AUTUMN/WINTER 2021 I WILL MAKE I LAST SERIES OF THE SMALL OR THE LARGE BOXES >>> POSTPONED TILL FEBRUARY 2022]

    From about August 15 also for sale in The Hague at Houtsage Toys in the Molenstraat and at Lelijveld & Van Gaalen on the Denneweg. See Points of Sale For more information.

    Huis Ten Bosch Palace, located in the Haagse Bos, where coincidentally also a children's play forest is called Robin Hood!!

    Above Huis Ten Bosch Palace, located in the Haagse Bos in The Hague

    A few weeks later I received a dignified letter of thanks for the music boxes from the palace: