Frequently Asked Questions & Contact Form

Are there music boxes currently in stock?

UNFORTUNATELY, THERE IS CURRENTLY NO STOCK OF MUSIC BOXES.

NO SALES FOR THE TIME BECAUSE THE NEW PLACE ROBIN WOOD IS CURRENTLY UNDERGOING RENOVATION. 

AS SOON AS NEWS ARISES, IT WILL BE SHARED VIA THE WEBSITE AND NEWSLETTER.

Physical store in Utrecht (Closed)

Monthly online sales:

From April 2025, the webshop will be open only three days a month . You will then be able to purchase music boxes that are available from stock. The selection will be posted in the webshop in the weeks leading up to the sale so that you can see in advance what will be for sale.

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The rates below are no longer current and will be updated as soon as sales resume.

Please note: With engraving + a few days extra delivery time.



Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pickup is by appointment only at the workshop. Due to relocation, the collection will be held at Europalaan 41 in Utrecht until approximately October 20th.



The Netherlands.

Delivery with PostNL

1,00 Euro (envelope) only for Gift Letter 2-4 days

5,50 euros (Letterbox package) 2 days

8,25 euros (Parcel service) 2 days



Belgium, Germany, Luxembourg

7,00 euro (envelope) only for Gift Letter/Magazine 3-5 days

12,00 euros (Regular Post/Courier) 3-4 working days

26,00 euros (Express service) 1 working day


Denmark, France, Austria, United Kingdom

€15,00 – €20,00 (Regular Post/Courier) 4-6 working days

30,00 – 55,00 euros (Express Service) 1-2 working days


Hungary, Portugal, Sweden

16,95 euros (Regular Post/Courier) 4-6 working days

18,50 euros (Regular Post/Courier) 4-6 working days

32,50 euros (Express service) 1-2 working days


Italyë, Poland

18,00 euros (Regular Post/Courier) 4-6 working days

40,00 euros (Express service) 1-2 working days


Europe other countries

18,00 to 29,00 euros (Regular Post/Courier) 4-6 working days

45,00 euros (Express service) 1-3 working days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide

Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).


United States, Canada, Mexico

from 27,00 euros (Regular Post) 7-25 working days depending on destination

from 59,00 euros (Express service) 1-3 working days depending on destination


Asia, Australia, New Zealand

from 30,00 euros (Regular Post) 7-25 working days depending on destination

from 65,00 euros (Express service) 2-4 working days depending on destination


Other countries worldwide

35,00 euros (Regular Post) 7-25 working days depending on destination

75,00 euros (Express service) 2-5 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

CAN I HAVE MY OWN MELODY MADE?

THIS IS POSSIBLE, BUT NO LONGER THROUGH ME. YOU WILL CONTACT THE MANUFACTURER OF THE MECHANISMS YOURSELF. SEE BELOW.

Small winding mechanism with 18 notes

You can order here (you arrange this without my involvement). You can order a small wooden box made by me for your own mechanism here , or come to the shop in Utrecht. If you order in the webshop, select the last option 'without mechanism' in the 'choose melody' drop-down menu. You can then install the mechanism yourself, or I can do it for you if you bring it to the shop or send the mechanism to me.

Large wind-up mechanism (30 notes) with custom melody

You can order it here . It comes standard in a wooden box. If you would prefer a wooden box made by me for your own mechanism, you can order it here , or come to the shop in Utrecht and I will put it in for you. If you order from the webshop, select the last option 'without mechanism' in the 'choose melody' drop-down menu . You can then install your own mechanism yourself, or I can do it for you if you bring it to the shop or send the mechanism to me.

Large hand mechanism with paper sticks.

No longer sold by me.

Large editions (from 1000 pieces)

Unfortunately I can't help you with this.

Can I supply wood myself?

SINCE JANUARY 2025, I NO LONGER MAKE MUSIC BOXES TO ORDER. SO, HAVING SMALL MUSIC BOXES MADE FROM YOUR OWN WOOD IS NO LONGER POSSIBLE . UNLESS… THE WOOD ALSO HAS SPECIAL VALUE FOR ROBIN WOOD (E.G. DUE TO THE TREE/LOCATION) AND BOXES FOR THE SHOP CAN ALSO BE MADE FROM IT.

THE WOOD MUST MEET THE CONDITIONS BELOW.

Conditions for supplying wood:

– SAW PLANKS (so no logs, wood slices)
– FREE OF cracks and large knots (small knots allowed)
– DRY WOOD with a maximum of 15% moisture **
– FREE OF metal, screws/nails etc. (if in doubt, check with a metal detector)
– MINIMUM THICKNESS: 3,5cm for Piccolo and Lude models. 5cm for model Robin and Tamino
– MINIMUM WIDTH: 18cm
– MINIMUM LENGTH: 54 cm
................................................................................................................................. ..
** A plank of a freshly sawn tree dries on average 1 cm per year, provided it is placed in a well-ventilated and dry place. So a board of 4 cm thickness needs 2 years, sometimes less in hot dry summers, e.g.

Send a message

If the wood you have in mind meets the above conditions, please send me an email with your request and the details of the wood in question. Also send some photos of the wood so that I can judge whether it will indeed work, to prevent disappointment later. Because usually there are additional unexpected surprises with the wood. Also mention which type of wood it is. (I cannot use wood types with a lot of resin such as Larch and Douglas)
Where else can you buy the music boxes?

You can find all (physical) points of sale here.

I'm looking for a melody that does not appear in the webshop

Unfortunately it is not possible to request a different melody.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 100 pieces per melody, which is expensive.

You can buy a music box without a mechanism from me and put in the mechanism that you have bought yourself somewhere else through me or yourself. Please note that the model is identical, otherwise it will not fit.

To have a mechanism made with your own melody, see the question 'can I have my own melody made'

What is the difference between manual and wind-up?

The difference is that with a manual mechanism, you have to turn the handle yourself to make the music play . This handle is always located on the side and is visible. Depending on the melody, it is silver-colored with a red ball or entirely gold-colored. A manual mechanism has 18 notes.

A wind-up mechanism plays for a few minutes on its own . You only need to wind it up; the further you wind it, the longer it plays. The winding key is located on the bottom of the box, out of sight (except for the Piccolo, which has it on the top). Wind-up mechanisms come in various versions. The smallest has 18 notes. Larger, more expensive mechanisms have 30, 36, 50, or even 72 notes.

What does showing 18/23/30 mean?

This indicates the number of tones located on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want to receive the box quickly for a birth but do not yet know the name and date of birth, it is best to order the box (with engraving, enter: 'text to be added later') in advance due to delivery time/availability. As soon as you know the text for the engraving, please email it to me. I can then usually engrave it within a few days. PLEASE NOTE: DUE TO THE RELOCATION OF THE WORKSHOP, I WILL NO LONGER BE ABLE TO ENGRAVE FROM MID-OCTOBER FOR AN INDEFINITE PERIOD. HOPEFULLY AGAIN FROM NOV/DEC, BUT THIS IS NOT A GUARANTEE; IT MAY TAKE LONGER.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

Please note: Rob no longer makes custom music boxes. Requests for custom work will no longer be considered.

THE WEBSHOP IS TEMPORARILY CLOSED DUE TO RELOCATION & RENOVATION.

WOULD YOU LIKE TO BE NOTIFIED AS SOON AS THE MUSIC BOXES ARE AVAILABLE AGAIN? THEN SUBSCRIBE TO THE NEWSLETTER 

THERE IS NO STOCK, NOTHING IS SOLD NOW, NO EXCEPTIONS. PLEASE BE PATIENT! THANK YOU.

REPAIRS AND REPLACEMENT MECHANICS ARE ALSO NOT POSSIBLE FOR THE TIME BEING. 

IF YOU DO SEND A MESSAGE, IN MOST CASES IT WILL TAKE SOME TIME BEFORE YOU RECEIVE A REPLY.

Contact form

    After sending, receipt will be confirmed below. You will not receive any additional confirmation by email.

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Workplace:
    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Shop window & Shop:
    Dark Street 21
    3511 KB Utrecht

    Call: + 31 (0) 6 11 30 38 99
    Email: rob@robinwoodmusicbox.com

    Workshop and store closed indefinitely.

    Greetings from the music boxes

    maternity room!

    Workshop De Createur Europalaan

    The workshop on the Europalaan. On the left is Rob's studio.

    Shop window & shop in the Donkerstraat

    Window display and shop in Donkerstraat. (CLOSED)

    More Info

    Robin Wood's shop window and shop in Donkerstraat (CLOSED)

    Premiere The Gold of the Sun

    WELCOME TO THE GOLD OF THE SUN!

    AND THE FESTIVE PREMIÉRE IN UTRECHT ON MAY 10, 2025

    The Gold of the Sun is a beautiful documentary about the Utrecht artist Rob de Looff who makes music boxes from fallen city trees under the name 'Robin Wood Music Boxes'.

    During this atmospheric and musical film about craftsmanship, the audience takes a look into Rob's soul, sees how he works and is taken along in his love for wood.

    Rob, endlessly fascinated by the rich history of wood, is inspired to work with this element because of the beauty of trees, which absorb the sun with their photosynthesis. Almost literally, the warmth of the sun is in there. According to him, wood is therefore: “The Gold of the Sun”.

    The magical entourage that Rob has built up over the years around his music boxes is tangible for many and resonates daily in thousands of homes around the world.
    Each box is an ode to the trees and the birds and is in fact a 'condensed fairytale forest'.
    The film breathes this sense of wonder like a beautiful interweaving of stories.

    The origins, working methods and philosophy of Robin Wood have been beautifully depicted by Vincent van Esch and Alfredo Sirica has enriched it with his sparkling music.

    In our opinion, there is no better place to premiere this film than in Museum Speelklok, where the most wonderful music sounds every day from all kinds of mechanical musical instruments. Restorer Friedell Derksen will demonstrate part of the beautiful historical collection of music boxes.

    The nave of the former Buurkerk in the heart of the city will be transformed into a real cinema hall and will form the setting for an evening-filling programme. 

    We sincerely hope that you will join us for this special evening. experience and immerse yourself in The Gold of the Sun!

    The premiere has already taken place. You can find photos here here See it. As soon as the film is released again, we'll announce it here! The film has already won several international nominations and awards; updates can be found here. here.

    THE GOLD OF THE SUN TRAILER!

    Shop of

    Robin Wood in the Donkerstraat

    PROGRAM

    19:00 PM Doors open

    19:30 pm Welcome & opening
    19:45 PM Film screening

    20:30 PM Break
    21:15 PM Presentation Museum by Curator Friedell Derksen
    21:35pm Q&A with Vincent, Rob and Alfredo
    22:15 PM End of program

    23:00 PM Doors close

    Museum shop and cafe are open all evening. The museum collection is also freely accessible.
    During the break everyone will be offered a drink and snacks.

    Don't forget our fun dress code:)

    ODE TO THE TREES, THE BIRDS & THE SUN

    Be inspired by the shades of the forest, a colorful bird
    and of course
    the warm shades of the sun!
    Also nice: A brooch, jewelry or something else with a tree on it,
    bird or sun.
    Feel free!

    TICKETS FOR THE GOLD OF THE SUN

    LAST CARDS!!!

    If you can no longer order below, we can put you on the waiting list. To do this, send a message via the contact form below. If a spot becomes available, you will be notified.

    Each ticket gives access to the entire program and free choice of seats throughout the hall, with the exception of a few reserved seats.

    The price difference is purely intended to give everyone a free choice in their contribution to this precious evening.. We invite you to choose a card that suits you. We appreciate every choice! Each card is a building block that makes this evening possible. 

    Children up to 12 years are welcome for free (volunteers too). You can request children's tickets via the contact form at the bottom of the page. See also the practical information.

    Vincent, Rob & Alfredo

    WHO ARE THESE CREATIVES? FIND OUT MORE ABOUT THEM!

    VINCENT VAN ESCH

    ROB DE LOOFF

    ALFREDO SIRICA

    The Gold of the Sun is an independent documentary by Vincent van Esch about Rob de Looff. Not an assignment, but his free work and promising debut as a filmmaker. The talented young film composer Alfredo Sirica wrote the original music for the film.

    PRACTICAL INFORMATION

    Practical

    TICKET INFORMATION

    PRICES & SEATING
    Each ticket gives access to the entire program and has free seat selection in the entire hall, except for a few reserved places. The price difference is purely and solely intended to give everyone a free choice in their contribution to this valuable evening

    YOU WILL RECEIVE YOUR TICKETS BY EMAIL
    Print out the tickets or download them to your phone because the QR codes will be scanned at the entrance of the museum.

    BUY EXTRA TICKETS
    At this moment you can buy max 4 tickets. If you want to buy more tickets, visit this page again in early May. Any tickets that are left can be bought while supplies last.

    WHAT IF YOU CAN'T COME
    If you have received our invitation and already know that you cannot come on May 10th, you can also use this invitation to give one or two tickets as a gift to someone you know would really like this.

    CANCEL
    Tickets already ordered can be cancelled free of charge until April 10, 2025. The full amount will be refunded. For cancellations after April 10, no refund is possible. If you are unable to attend, please let us know so we can make someone else happy with the available spot.

    REQUEST CHILDREN'S TICKETS

    Children up to 12 years are welcome for free! Registration is required due to the available seats.

    Use the contact form below to request the cards. Please include the name + age of each child.

    You will receive a confirmation + the tickets from us by email.

    Availability is subject to change (we expect to sell out), but we assume that up to two children per request will not be a problem.

    LOCATION & ACCESSIBILITY MUSEUM

    Museum Speelklok is located in the heart of Utrecht, within walking distance of Utrecht Central Station.

    Address
    Steenweg 6
    3511 JP Utrecht

    BY PUBLIC TRANSPORT
    Museum Speelklok is a ten-minute walk from Utrecht Central Station. From the station, you can also take city bus 2 towards Museumkwartier and get off at the Domplein stop. From here, it is a four-minute walk to the museum.

    BY CAR OR CARRIAGE
    From the Springweg and Hoog Catharijne parking garages (advance reservations possible) you can walk to the museum within ten minutes. Tip: Walk via Donkerstraat, then you will pass the window of Robin Wood! Avoid the crowds in the city center? Then use P+R Utrecht. With a day ticket you can park at one of the P+R locations and travel to the center by public transport. Or reserve your parking space in Utrecht city center in advance online. An evening ticket is available from 12 euros.

    BY BIKE, FLUTTER OR ON FOOT
    Park your bike near the museum in the free covered bike shed on the Zadelstraat. And walk or flutter via the Donkerstraat past the window of Robin Wood to the Museum! It is also possible to park your bike behind the museum on the Buurkerkhof.

    ON HORSE
    Yes, you read that right! We have heard that some guests are even planning to come on horseback! That is possible, but please do not bring your horse inside!! You think 'Well, we certainly don't do that'. Make no mistake, this church has seen it all. It was even a stable during the French occupation! There is still a traffic sign inside requesting that cattle not be driven through the church during mass. (The route to the Cattle Market on the adjacent square ran right through it for a while)

    BY HELICOPTER.
    Landing is possible at Domplein. From there it is about a 5 minute walk.

    MUSEUM ACCESSIBILITY

    Museum Speelklok is wheelchair accessible. All rooms are on the ground floor or have ramps and there are no thresholds. There are two elevators that can take you to all floors. The film screening is on the ground floor.

    For more information visit this page

    BUY MUSIC BOXES

    Rob's music boxes will also be for sale during this evening!

    Some of these can be found in the museum shop. These will mainly be the smaller boxes. The shop is open all evening.

    There will also be a separate stand in the museum with an extensive collection of different types of music boxes. Below are some special boxes from special trees (including the Adam Oak from 1619 and the famous Brown Beech from 170 years ago that stood near the Rosarium/Wilhelminapark)

    And did you know that Robin Wood's shop is a 1-minute walk from Museum Speelklok? in Donkerstraat at no. 21. It will probably also be open in the afternoon. Subject to change. Check the opening hours in due course here.

    The window display is definitely worth seeing, it is always open and also lights up the Donkerstraat at night!

    REGISTER AS A VOLUNTEER

    We could still use some volunteers!

    From 17:30 PM: Setting up, distributing program booklets to all seats, etc.
    From 19pm:
    -Scan tickets and distribute consumption tokens.
    -Help with efficiently filling all seats in the hall.
    -Sales of CDs & film posters (also during the break and afterwards)
    -Selling music boxes (Rob personally asks people for this, but if you want to recommend yourself for this, please do so:) perhaps he will call on you!
    – Videographer, Photographer. (Vincent personally asks people for this, but if you want to recommend yourself for this, please send a message!)

    -From approximately 22:30 PM: stacking chairs, helping with dismantling, etc.

    In addition, we can probably still use some hands during the construction of the technology on Thursday evening, May 8 or Friday evening, May 9.

    If you would like to help with one or more of these activities, please let us know via the contact form below. Also state your preference. As a volunteer, you can request a free ticket or receive a refund if already ordered.

    This evening is made possible by

    Museum Speelklok, Gemeente Utrecht, theCokerije, remote

    Organization:

    Rob de Looff
    rob@robinwoodmusicbox.com
    06-11303899

    Vincent van Esch
    send@eigenbaard.nl
    06-13610759

    In collaboration with Museum Speelklok.

    This documentary by Eigenbaard Filmproducties was made possible with the support of
    The Cultural Fund, Voordekunst.nl Crowdfunding

    THE FILM WORKED ON BY
    Crisow von Schulz – City Wood Amsterdam, Egbert Boerma – Table Tree, Joris Jan Hellevoort – Utrecht Landscape,
    Malgosia Fiebig – City Carillonneur of Utrecht,
    Theo van Soest – Audio Purus

    Original film score by Alfredo Sirica.
    Final mixing Johan van der Voet – Soundgram

    With special thanks to: Erwin van Esch, Christianne van Esch, Willem van der Rijken, Chico van Dijk, Tanja Dieker, Elianne van Steenis, Bart Segers, Janneke Konings, Boaz Vergeer

    CONTACT US

    Use this form for

    REQUEST CHILDREN'S TICKETS
    Fill in your name, email. Subject: 'Children's cards'. Message: Name + age per child.

    REGISTER AS A VOLUNTEER
    See explanation above in the practical information

    For other questions you can also use this form. Messages are received by Rob. If you want to reach Vincent directly, his details can be found above.

      After sending, receipt will be confirmed below. You will not receive any additional confirmation by email.

      TO DONATE

      If you would like to support this evening with a donation, you are welcome! This will allow us to make the evening even more festive! Our sincere thanks in advance!

      If you would like to support the evening as a company, please send us an email.

       





      Rob under an old beech tree in Utrecht

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      NEWSLETTER

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      WAITING LIST You can leave your email below, then you will receive a one-time message as soon as this box, or a similar copy (if it was a unique one) is for sale online again. The waiting list also gives Rob an idea of ​​how much interest there is for this box.
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