Frequently Asked Questions & Contact Form

What are the shipping times and costs?

Shipping times and costs per country / region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.

Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pick up is possible by appointment in the workshop at Europalaan no. 41 in Utrecht.

The Netherlands

Delivery with The Bicycle Courier , DHL & Save your Parcel

5,00 € (Letterbox package) 2-3 days

7,50 € (Packet service) 2-3 days

SUPER FAST RUSH DELIVERY: 

17,50 euros. (Same Day Delivery) The same day between 17 p.m. - 22 p.m. ** (Purchase before sunrise)

**From Monday to Friday, with the exception of the Wadden Islands. Only for music boxes in stock without extra delivery time and engraving. **Including an engraving: + 1 working day

Belgium, Germany, Luxembourg

9,80 € (Regular Post / Courier)  1-2 Business Days

26,00 € (Express service) 1 Business Days

Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 2-3 Business Days

30,25 € (Regular Post / Courier) 1 Business Days

Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier)  2-3 Business Days

18,50 € (Regular Post / Courier) 2-3 Business Days

32,50 € (Express service) 1 Business Days

Italyë, Poland

18,00 € (Standard / To Access Point) 2-3 working days

30,25 € (Express service) 1 Business Days

Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 2-5 Business Days

35,00 € (Express service) 1 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

Worldwide

Worldwide, VAT is shipped free with regular mail or Express service. Note that you may have to pay import duties (Tax).

United States, Canada, Mexico

27,00 € (Regular Post) 7-25 working days depending on destination

59,00 € (Express service) 1-3 working days depending on destination

Asia, Australia, New Zealand

30,00 € (Regular Post) 7-25 working days depending on destination

65,00 € (Express service) 1-3 working days depending on destination

Other countries worldwide

35,00 € (Regular Post) 7-25 working days depending on destination

75,00 € (Express service) 2-4 working days depending on destination

 

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Where else can you buy the music boxes?

You can find all (physical) sales points here

Are there music boxes currently in stock?

If you need something quickly:

The stock of music boxes that are immediately available can be found via the menu: Webshop> In Stock

These are the boxes that you can purchase through this webshop and pick up in the workshop or have it shipped. Possibly with an engraving (the delivery time is then + max 5 days).

Other sales points

There are also a number of sales places in the Netherlands where you can buy the music boxes. They usually have a limited stock of mostly small music boxes. Click here for an overview of these sales spots.

Open Atelier in Utrecht

Number of times a year there is an Open Atelier in Utrecht. The dates for 2020 are not yet known.

I'm looking for a melody that does not appear in the webshop

The standard melody collection can be found in the audio playlists and in the drop down menu with each box.

For the complete lists of all other melodies that can be ordered, go to the Audio page and scroll all the way down. If the melody you are looking for is not listed, then I cannot order it for you either.

Can I have my own melody made?

If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'With Luxemechaniek'

On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

 

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small mechanisms with a self-supplied melody can also be made in large quantities:

From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks.

The minimum order is for windable mechanics (18 tones) 250 pieces and the price around 10 euro ex. VAT per item. Delivery time: 8 weeks.

(prices are only for the mechanics, without wooden sound box)

What is the difference between manual and wind-up?

The difference is that with a manual mechanism you have to keep turning on the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely golden. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just need to wind it up, the further you wind it the longer it plays. The winding key is on the bottom of the box, out of sight. A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does 18 / 30 / 36 / 50 mean?

This indicates the number of tones that are on the mechanism. To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins make the melody, and every time a peg touches a tooth, a tone sounds. The smallest and most sold mechanisms have 18 tones. (music box Lude, Celesta, Robin, Tamino) There are also larger mechanisms with 30, 36 (Tamino, Calandra) and 50 tones (Orpheus, from 675 euro). You can imagine that the more tones there are, the more beautiful it will sound because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and therefore also the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.

 

Contactform

    FOLLOW ROBIN WOOD!

    ADDRESS & CONTACT

    Rob de Looff

    Robin Wood Music Boxes

    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Call: + 31 (0) 6 11 30 38 99
    E-mail: [email protected]

    The above address is also a pick-up location for Utrecht. Visit by appointment only.

    The studio is located in the wood workshop of 'De Createur'.

    Sales points in the Netherlands

    Amsterdam, Utrecht, The Hague, Amersfoort

    The following shops sell boxes made of wood from the city in question.

    Most outlets have a small stock. To avoid disappointments, you can also contact the relevant point of sale in advance.

    Pick-up location for orders in the Robin Wood webshop is the workshop in Utrecht (scroll down)

    Amsterdam

    Stadshout Foundation

    Music boxes from Amsterdam city wood.

     Van Woustraat 70, Amsterdam

    Tel: 020-675 9063

    website

    Dutch National Opera & Ballet

    National Ballet Amsterdam

    Music boxes made of Amsterdam city wood with opera & ballet music.

    Sales during shows in the Foyer store. Also in the webshop from OperaBallet.

    website

    Amersfoort & Baarn

    The classroom

    The Local Amersfoort

    Music boxes from Amersfoort city wood.

    There are usually a few small music boxes

    Oil millhof 90, Amersfoort
    Tel: (+033) 782 0503 XNUMX

    website

    Lab.Stores

    Music boxes of local wood from Baarn

    Laanstraat 24

    3743 BG BAARN

    Tel. 06 83427333

    website

    The Hague

    Wood Sage Toys

    wood toy

    Music boxes from Haags stadshout.

    Molenstraat 21C
    2513 BH The Hague
    Tel: 06 57994039

    For opening times see website:

    website

    Lelijveld & Van Gaalen

    Music boxes from Haags stadshout.

    Denneweg 182
    2514 CM The Hague
    Tel 070 392 73 56

    For opening times see website:

    website

    Utrecht (also Maarssen & Zeist)

    Museum Speelklok

    Museum play clock

    Music boxes from Utrecht city wood.

    Usually there is a fairly extensive choice.

    Steenweg 6 Utrecht
    Cell: +030 231 27 89 XNUMX.

    website

    Utrecht Made

    Music box On top of the cathedral

    Utrecht Made now also has a physical store in the city center of Utrecht!

    You can find music boxes from old Utrecht trees there. Of course also with 'When I'm on top of the Dom'

    Twijnstraat 53 | tel 030 227 0638

    website

     The Music Room

    Classical music cafe Het Muzieklokaal has a showcase with Utrecht music boxes.

    the boxes are for sale in the Muzieklokaal.

    Bemuurde Weerd East side 13

    Utrecht

    website

    Atelier Robin Wood

    This is not a store. So bSearch only by appointment!

    There is an extensive collection of music boxes available. However, you are asked to properly orient yourself in the webshop in advance so that you know roughly what you want. Especially the melodies are best listened to via the audio in the webshop, in the workshop there is very little opportunity for this.

    Every now and then there is an open day / open studio here. Next will be in 2021

    Europalaan 41, Utrecht

    Tel: 0031 (0) 6 11303899

     

    Make an appointment

    Art with a Cookie

    Music boxes from city wood from Amsterdam and Utrecht

    36 hand rink, 3601ED Maarssen

    Tel: 06 46054518

    For opening times see website:

     

    website

    Cam Cam Cam

    Music boxes made of city wood from Zeist and Utrecht

    Slotlaan 265 | 3701 GG Zeist

     

    Opening hours
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