Frequently Asked Questions & Contact Form

What are the shipping times and costs?

Delivery times and shipping costs per country/region

The expected delivery date is stated on the product page of each music box.

Note: With engraving + a maximum of 5 days extra delivery time.

Pick up in Utrecht (NL)

During checkout you can also choose to pick up instead of shipping.

Pick up is possible by appointment in the workshop at Europalaan no. 41 in Utrecht.

The Netherlands.

Delivery with The Bicycle Courier , DHL & Save your Parcel

5,50 € (Letterbox package) 4-6 days

8,25 € (Packet service) 4-6 days


16,95 euro. (Courier) 1-2 days> if in stock & without engraving

[Urgent delivery with engraving = 2 days extra delivery time!]

Belgium, Germany, Luxembourg

9,90 € (Regular Post / Courier)  4-6 working days

26,00 € (express service) 1 Business Days

Denmark, France, Austria, United Kingdom

15,50 € (Regular Post / Courier) 4-6 working days

30,25 € (Express Service) 1-2 Business Days

Hungary, Portugal, Sweden

16,95 € (Regular Post / Courier) 4-6 working days

18,50 € (Regular Post / Courier) 4-6 working days

32,50 € (express service) 1-2 Business Days

Italyë, Poland

18,00 € (Regular Post / Courier) 4-6 Business Days

30,25 € (express service) 1-2 Business Days

Europe other countries

18,00 to 29,00 euros (Regular Post / Courier) 4-6 working days

35,00 € (express service) 1-3 Business Days

You can also use the shipping calculator in the shopping basket to calculate the shipping costs.


Worldwide shipping is VAT free with regular mail or Express service. Please note that you may have to pay import duties (TAX).

United States, Canada, Mexico

27,00 € (Regular Mail) 7-25 working days depending on destination

59,00 € (express service) 1-3 working days depending on destination

Asia, Australia, New Zealand

30,00 € (Regular Mail) 7-25 working days depending on destination

65,00 € (express service) 1-3 working days depending on destination

Other countries worldwide

35,00 € (Regular Mail) 7-25 working days depending on destination

75,00 € (express service) 2-4 working days depending on destination


You can also use the shipping calculator in the shopping basket to calculate the shipping costs.

All prices including 21% VAT if applicable.

Can I have my own melody made?


If you have your own composition that you would like to have on mechanics, or a piece of music that does not yet exist on mechanics, then there are the following options:

Small winding mechanism with 18 notes

You can have your own melody made based on a music fragment (eg from You Tube movie) for each music box made for small winding mechanism (18 tones). On the product page of the chosen box, choose the option 'melody' > 'Custom Tune', and follow the instructions. Costs: 200 euros (this is on top of the price of the box) Delivery time: 2 months.  Choose a box

If you are going to make the arrangement yourself, keep the following in mind:

Large manual mechanism to program yourself

Another possibility is a 'make your own melody' set. If you are musically inclined you can make your own melody with the punch pliers and the supplied paper strip. This mechanism has 20 or 30 tones and a very nice warm sound. It is manual, which means that you have to keep running to let it play. On this website, the mechanism is available both separately and with a wooden sound box. Here for sale

Large runs for small mechanics with 18 tones.

The small machine heads with a self-supplied melody can also be made in large quantities: From 1000 pieces the price per hand mechanism is approximately 2,50 ex. VAT. plus 250 euro development costs and shipping costs (varies) Delivery time: approximately 8 weeks. For wind-up machine heads (18 tones), the minimum order is 250 pieces and the price is approximately 10 euros ex. VAT per piece. Delivery time: 8 weeks. (prices are only for the machine heads, without wooden sound box)

The following option is no longer available:

Large winding mechanism with custom melody

For a large, luxurious mechanism with 30 tones, it is possible to have an arrangement made of a piece of music that you supply yourself. This can be an audio file, (you tube) video or sheet music. Ideally both audio / video + sheet music. The mechanism fits a maximum of 35 seconds. So indicate with your application exactly which piece it is of a maximum of 35 seconds.

Costs: 219 euros (excluding music box). Only possible in combination with a music box for luxury mechanics. If you are interested, please contact Rob or order a music box directly. On the product page you can choose the last option 'Custom Tune' at 'Melody' and fill in the details. In the webshop menu, go to music boxes 'Met Luxemechaniek'. The delivery time for this music box with its own melody is approximately 8 weeks.

On request, your own melody on a 50-tone mechanism is also possible. From 995, - incl. Wooden sound box.

Where else can you buy the music boxes?

You can find all (physical) sales points here

I'm looking for a melody that does not appear in the webshop

Unfortunately, it is not possible to request a different melody, with a few exceptions.

This is because I only purchase from the supplier a few times a year, and have to purchase at least 50 pieces per melody, which is expensive.

You can submit a request, perhaps there are more people who would like to see the same melody in the collection. Only well-known melodies stand a chance.

What is the difference between manual and wind-up?

The difference is that a manual mechanism you have to turn the lever to make the music sound. This lever is always on the side and is visible. Depending on the melody, it is silver-colored with a red ball or completely gold-colored. A manual mechanism has 18 tones.

A wind-up mechanism plays by itself for a few minutes. You just have to wind it up, the further you wind it the longer it plays. The winding key is at the bottom of the box, out of sight (except for Piccolo, who has it at the top). A wind-up mechanism is available in various versions. The smallest has 18 tones. Larger, more expensive machine heads have 30,36,50 or even 72 tones.

What does showing 18/23/30 mean?

This indicates the number of notes that are on the mechanism.

To be more precise; The mechanism has a comb with teeth that are tuned from high to low. There is also a rotating cylinder with pins, the position of these pins determine the melody, and every time a pin hits a tooth, a tone is heard.

The smallest and most sold mechanisms have 18 tones. (music box Piccolo, Lude, Celesta, Robin, Tamino) There are also larger machine heads with 30 (Tamino, Calandra) and 50 tones (Orpheus, = temporarily unavailable).

You can imagine that the more tones there are, the nicer it will sound, because it is closer to the original. The mechanism also plays longer and contains a larger fragment of the original piece of music. The quality of the materials is better and so is the sound.

Questions about engraving

I do not yet know the text for engraving.

For example, if you want the box to be delivered quickly before a birth, but you do not yet know the name and date of birth, it is best to order the box (with engraving, fill in: 'text will be later') due to delivery time / availability . As soon as you know the text for engraving, email this to me. Then I can usually engrave it within a few days.

Can I have my own logo / image engraved?

Yes, that's possible. Keep in mind that the engraving is black / white. So if a logo / image is graphic then we can usually engrave it. When a good quality file is supplied in pdf, the price is 15, -. If the file still needs editing then 10-20 euro is added. Send the file by e-mail for a quote.

Can I have multiple surfaces engraved?

Yes, that's possible. First choose the area before the first engraving and fill in the desired text. After this an option for a second engraving for another plane appears. If you want a third engraving, please contact us.

Layout of text

By default we use the font 'Gabriola Regular'. Subtle, elegant and with beautiful sleek lines, perfect for engraving. (a different font is possible on request if it is in our 'font' collection)

The layout is provided by us by engraving. How this will look depends on the number of characters and the available surface. It is therefore possible that texts with long sentences are divided over multiple lines. If you would like to have an example of this in advance, let us know.



Robin has flown out for a while and cannot be reached until about 25 July. As soon as he is back, your message will be read and you will receive a response from him.

Contact form



    Rob de Looff

    Robin Wood Music Boxes

    Europalaan 41
    3526 KN Utrecht
    The Netherlands

    Call: + 31 (0) 6 11 30 38 99
    Email: [email protected]

    Robin has flown out for a while and cannot be reached until about 25 July. 

    The above address is also a pick-up location for Utrecht. Visit is possible by appointment. Breathe freely with me: I would like to meet you without a mouth mask.

    The studio is located in the wood workshop of 'De Createur'.

    Greetings from the music boxes

    maternity room!

    The workshop at the Europalaan. On the left is Rob's studio. Visit by appointment only.

    Shop window & showroom in the Donkerstraat. About 1 x a month there is an open day here

    To the agenda

    Robin Wood Music Boxes

    The second musical life of old city trees

    Robin Wood Music Boxes | Music boxes Webshop


    The beauty of wood


    The magic of sound

    30 note music box


    Made with love!

    Robin Wood studio

    Each box is a unique gift

    City trees that had to disappear are transformed into music boxes here!

    An ode to the trees & the birds!


    Robin Wood music boxes are made with love and in small quantities from local wood.

    The second life of urban and regional trees that had to be felled.

    So not anonymous wood, but wood with a story!

    The last news

    Blog Robin Wood Music Box



    As the birds sang their serenades from the branches of the trees,

    this is how the most beautiful melodies now sound in the wood of these trees, which have now become sound boxes.

    For Rob, the music boxes are therefore 'An ode to the trees and the birds' and made to give to those you love!

    take a look

    Behind the scenes


    Atelier Robin Wood

    "Anonymous wood doesn't interest me"

    Trouw newspaper. Oct. 2016

    Music box maker Utrecht

    In The Netherlands the music boxes are now too

    door The Bicycle Courier home delivery with a smile!

    Read more

    What is city wood actually?

    Utrecht table tree

    New wood on the way!

    Chestnuts from the Parade in Den Bosch and Es from the Wilhelmina Park in Utrecht! Click for more info…

    Music box Amersfoort

    To the webshop

    Music boxes made of wood


    Answers to frequently asked questions

    Sales points in NL

    Museum play clock


    character! How is your MOOD today?
    character! How is your MOOD today?

    Music boxes are magical and enchanting because there is something hidden in them that can come to life. But - did you know…

    Open Days in the heart of Utrecht
    Open Days in the heart of Utrecht

    About once a month there is an open day in the heart of Utrecht. You can see, hear and buy music boxes


    Agenda of all markets and open days in from May 2022

    The Red Beech of 170 years from Amersfoort
    The Red Beech of 170 years from Amersfoort

    The large giantess that stood behind the city hall for 170 years was cut down in 2017. Many a festival took place under…



    • Music box Tamino Elegante with Tree of Life and large mechanism. Elm from Texel (Den Burg)

      The music box we devised was a present for our daughter and son-in-law for their wedding day, and was perfectly executed to our wishes. Something else than stated above: it is the first box that Rob made from a tree from Den Bosch, which was also a wish from us as parents-in-law. And how happy they were when they got it on the big day! A lasting memory in image and sound. Sure! Fantastic and made with love, thank you so much for this!

    • Music box Lude Opwind with Ballerina. Common ash from Groningen (Noorderplantsoen)

      that was a party. the combination of tree from Groningen, ballerina and the chosen music made the present a huge success. thanks Robin and nice to see your workshop.

      Eva Van der Voorde
    • Music box Lude Wind up with tree cutout. Thuja from Nijmegen (Nassaulaan)

      Beautiful box, full of symbolism and a beautiful birth gift. Contact with maker, good and everything as agreed. Very nice.

    • Music box Lude Manual with Robin. Beech from Haarlem (Haarlemmerhout)

      Excellent and beautiful work, delivered on time for a Conservatory graduate. A unique gift with Hedwig's theme and wood from the crime scene. Recipient pleasantly surprised.